斯蒂芬維爾溫德姆拉昆塔套房飯店

Felt and smelled like a swamp!

This hotel is in rough shape. My mother traveled with us and her room felt like a swamp. There was a box fan blowing for some reason, because the air conditioner was turned off. A very strong chemical smell was causing her to have a sore throat, so the staff was kind and did move her to another room, but had no idea what was going on with the smell, humidity and chemical smell. The dampness and moldy smell in our room (different floor) was very off-putting, although both the rooms were overall clean and comfortable. Not sure what is going on with the dampness, but will pass on this hotel in the future. The hallways looked pretty rough; paint scraped off, marks on walls, carpet in bad repair. This hotel needs some work.

Shelly, 1 晚家庭旅遊, 2021年08月21日

Hotels.com 真實旅客評語

GREEN pool and COLD hot tub… loud toilet…

We picked this place because we wanted to swim and we like the idea of a hot tub by the pool… well, the hot tub was cold… and the pool was green… I could see mosquitoes flying around it… I would suggest hiring a pool guy to keep the pool up and heat the hot tub or take it off of Hotels.com that you have one… the furniture is outdated and the toilet went off every 30 minutes… we had to turn off the water supply in order to sleep…

1 晚旅行, 2021年08月07日

Hotels.com 真實旅客評語

Bad day

Very disappointing, didn’t get the room I requested, couldn’t get door to the room open, had to change rooms, this room was crawling with roaches and spiders and crickets, ac was messed up, overall very bad stay, will never stay here again, and don’t recommend it to anyone.

Jim, 1 晚家庭旅遊, 2021年08月05日

Hotels.com 真實旅客評語

Staff was excellent! We had no towels, front desk provided them. We came in 5 minutes passed breakfast ending, ladies made sure my daughter & I had plenty of breakfast food! Pool was nasty but rooms were clean!

1 晚家庭旅遊, 2021年06月20日

Travelocity 真實旅客評語

The room smelled like mildew. The bathroom door would not stay open or lock. There was a black mildew on the corners of the bathtub. The fire alarm was hanging from the ceiling tied up in a grocery sack. The ice machine was broken. The washing machine was broken.

1 晚家庭旅遊, 2021年06月19日

Expedia 真實旅客評語

The property is very run down. There are holes in the wall, chairs are falling a part, there weren't enough towels provided, toiletries were sparse and the facility was dirty.

2 晚家庭旅遊, 2021年06月03日

Expedia 真實旅客評語

The first room we had; Next door was music playing too loud. Called the front desk They said I will call the room and ask the To stop. Well they didn’t stop So we called for a new room. That room on the the first floor smelled musty Smelled like the carpet got wet Front desk never said sorry

1 晚浪漫之旅, 2021年05月31日

Expedia 真實旅客評語

The hotel needs a deep cleanjng and some renovations. We had to have our bedding changed upon arrival because it was dirty. The bed was so-so, if you like sinking into the middle of the bed. My white socks were brown from walking around the carpet. The bathroom was dirty. The toilet didnt flush right. The AC was cold and worked well. Lots of semi trucks parked in and around the property. Ill stay elsewhere next time. If someone would actually invest time and effort into the place then it wouldn't be so dirty and run down.

james, 1 晚商務旅行, 2021年05月28日

Hotels.com 真實旅客評語

Nothing unique

3 晚旅行, 2021年05月23日

Expedia 真實旅客評語

Okay place...

Older hotel that needs room updating. Color scheme in the room was totally mismatched and awful. The carpet was holding on to dust bunnies around the night stands. The faucet in the tub dripped. Amenities in the room were fine. The breakfast was fine. The bed was comfortable.

1 晚家庭旅遊, 2021年05月13日

Hotels.com 真實旅客評語