As I was on my way to check-in they called me and asked me to please cancel my reservation because they're under bew management and no longer honoring online reservations. They assured me my room upon arrival but failed to mention that it would coat me double of what I paid through hotels.com. For one, WHY WOULD THEY WAIT TO TELL ME THIS WHEN I'M ALREADY ON MY WAY THERE???!!!! Canceling at that point wouldn't allow me to get my refund from hotels.com. I was extremely upset because I really needed to stay there. I ended up having to book somewhere else further from where I needed to be. All they said was "I'm sorry I know I should've called you 2 days ago but I didn't." Like if that was gonna fix the issue.
Veronica
Veronica,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 12 日
Tony
Tony,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Jose
Jose,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 3 日
Non
Estuvimos 3 noches y ningun dia hicieron el aseo en el cuarto, tuvimos que ir a pedir bolsas para la basura, el cuarto estuvo bien, pero le doy bajo puntaje por el mal servicio en cuestión de aseo, cambio de toallas y sacar basura
Debora
Debora,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 2 日
Overall average stay.
Breakfast was good and we were attended to by great staff.
Jeanette
Jeanette,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 2 日
Don't go.
Mark Anthony Durham
Mark Anthony Durham,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 31 日
Staff was great. Pool was dark green cant see the floor. Place looked clean just like the pics. Plenty of parking saw big vehicles and a bus there. Well lit. However the place had a weird smell to it. Thought it was lobby only but hallway and my room had the same weird smell. Cant describe it other than it was unpleasant.
Juan M.
Juan M.,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Denise
Denise,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 25 日
Antonio
Antonio,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 3 日
Mike
Mike,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 2 日
Frustration
I ordered 2 rooms for the 27 to 28 and then I ordered 7 rooms for the 28th to 29th of June. Checking in was horrible. I was frustrated trying to get the rooms. It was past 5 pm when we finally got the last room the 28th.
One room was not clean. You can see the hair on the bedsheets. The 2nd room had a very strong smoking smell. The 3rd rooms toilet was damage. They moved my sister-in-law 3 times. It looks like they are short in staff.
I can not send pictures of the smell.
Milva
Milva,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 2 日
Just need some fixing up
The staff was awesome, very helpful, rates were decent, but the room wasn’t the cleanest. It had a smell and everything seemed old worn. The pool was also out of use.
Kimberly
Kimberly,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 29 日
Veronica
Veronica,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 23 日
Ryan
Ryan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Nice and clean, friendly staff.
Pedro
Pedro,5 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 18 日
Was decent. Not terrible but not grate. Cats hanging around the front and the sawed off lady at the counter when I checked in had attitude. room was decently clean
Coy
Coy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 10 日
Nice hotel, clean and tidy.
Hurley
Hurley,4 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 9 日
There was a musty smell.
Gustavo
Gustavo,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 2 日
Steven
Steven,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 1 日
Room and hallways had a weird smell. AC barely worked, wasn’t properly cleaned and sink was clogged
Treshawn
Treshawn,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
Jose
Jose,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Rosenberg
The hotel was great. The only problem I had was that our room had somene in it whe we arrived. They said it was a new system integration that was the issue.
Katherine
Katherine,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 26 日
Verlene
Verlene,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 19 日
They don't charge for your dog. I didn't like how the property smells.