We've visited this hotel a few times, mostly because we like the surrounding area of Las Terrenas and its pretty well the only all inclusive hotel in the area. On this visit the food was slightly above average. The room had issues with the hot water and air conditioning control and the fridge leaking water on the floor which we just put up with. At least the room was clean and the bed was comfortable. The staff at reception were very friendly and helpful. There were a few bar tenders that were cold, but the majority were friendly. We found around half the staff serving in the dining room weren't very friendly and got in little arguments. If there were two things this hotel needed to improve, it would be conducting a calendar fixed scheduled maintenance in each and every room to make sure everything works right and old and broken items are replaced. The second would be to have bar and dining room staff that are consistently friendly.
Paul E
Paul E,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 28 日
The Hotel was worth the price, but the location was isolated, and the food and drink were good
james
james,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 10 日
nahir
nahir,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 1 日
Family reunion
The room is spacious and clean. Restaurants offer a lot of variety and plenty of food. The beach is nice as well as the pool. this was a family reunion counting into the twenties and overall we had a lot of fun.
Felix
Felix,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Muy buena ubicación, muy limpia, hay mucha seguridad. Las habitaciones que son un poco antiguas..
Luisa
Luisa,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 8 月 20 日
Alberto
Alberto,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Food choice excellent and great beach. Staff very friendly. Would book again.
David
David,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 8 月 17 日
Great hotel overall. Buffet food was good but not great, the restaurants that you make reservations with are the better option for dinner.
Christian
Christian,3 晚家庭旅遊
Expedia 真 實旅客評語
10/10 好極了
2025 年 8 月 16 日
We feel at home the attention and the energy from all staff members was just amazing an wait to go back
Jose
Jose,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 8 月 15 日
The property is old and deteriorated. Their policy in children above age of 12 paying as an adult is unreasonable. You pay higher price with no added benefits. The chefs in the buffet are excellent and accommodating. They prioritized my daughter’s allergy at all time. That was the best part. There is however an abundance of cats, dogs and ducks throughout the property. Not what I expected- having to jump over cats to access my room. The property is old and the room is falling apart- and that’s considering I was placed in a VIP room. My family member’s AC failed and had to change rooms. The service is excellent, but the hotel needs a makeover. The people were great. It was okay, but probably not returning to this hotel in the future.