One of the best hotels I've ever stayed. Highly recommended to others who will travel to Sapa.
Gary
2 晚浪漫之旅
10/10
Es un hotel muy especial, en el mejor de los sentidos. Nos ha encantado, ha sido maravilloso
ALFREDO
4 晚旅行
8/10
This is an amazing hotel in an amazing location - the Rooftop bar absolutely needs to be experienced. Everything here was perfect, except for the level of attention in our room. Some items weren't replaced daily and my CPAP machine was never put back in place each time the bed was made or turned down. Little things I know, but when you're paying to stay at the best hotel in Sapa...
Chris
2 晚旅行
10/10
The hotel room and facilities are in impeccable condition. The breakfast is amazing. We had dinner at Chick restaurant, and the food was 10/10. Even our picky parents loved the food and service. We will definitely come back if we visit Sapa.
Le
1 晚家庭旅遊
8/10
The hotel is absolutely beautiful and the pool is amazing. However, the pillows were lumpy and the linen had holes.
Also the staff treated me as a thief. During check out they asked if I took anything from the minibar. I said just a sparkling water. Then they told me to wait while they had someone check my room “in case I forgot something”. I told them no thanks and they had me wait anyways while they checked. They wanted to check that I didn’t steal anything from the room.
Regina
2 晚旅行
10/10
Maria Aimee
3 晚好友同遊
10/10
Michal
1 晚旅行
10/10
Originally booked a night but after seeing the facilities and beauty of this hotel we added extra night.
Everything at this hotel was without a fault. The biggest wow was the pool area and stunning views from balcony and top floor.
The customer service exceeded our expectations. We were allowed to use the pool area and showers as we have arrived very early at 6am, despite checking time at 2pm.
Thank you for making our stay memorable.
Michal
1 晚旅行
8/10
This was my second stay as I was here a year ago too. Slightly disappointed with the feeling that the place is insufficiently loved and cared for. There was dust in the areas hardly used but great for photos. We looked at every nook and cranny of this amazingly gorgeous property. The staff were cold and business like, so different from the previous property we stayed at before our trekking trip away. They seem to know they have a special property and instead of laying thick the feeling of hospitality, there was almost disdain and pride in the manner of services from the front desk to the breakfast room. The breakfast however, is simply outstanding and a class above anything else. It was Easter weekend and they truly to the theme to heart. As we celebrate, we were especially grateful by the special touches. Rooms feel small and not brightly lit at all. The pool area is always the most gorgeous in the property, but it is ashame the terrace outside overlooking the mountains was neglected and dusty.
Monica
1 晚旅行
10/10
真實旅客
3 晚旅行
10/10
It was an amazing experience staying here and was an overall highlight to our stay in Vietnam. The property is beautiful. The staff were helpful and friendly. They got us to the train & cable car station asap and we were off to the adventure at Fanispan. I was so impressed with the lobby upon arrival that I immediately asked to be upgraded to a suite. This is a must stay when in Sapa.
Dionna
1 晚旅行
10/10
Mauricio
4 晚旅行
10/10
The property is beautiful. Check in and amenities are amazing. Very centrally located.
Mackenzie
10/10
Mohammad Ridzhal
1 晚旅行
10/10
Suzanne E
4 晚旅行
10/10
YOONSIL
1 晚好友同遊
10/10
Amazing hotel, perfect location. Very clean and grateful team
Yigal
1 晚旅行
10/10
Karen
3 晚旅行
10/10
Beautiful architecture and interior decor. Hotel staffs are very polite and friendly. Very good and efficient service by all employees.