We had an unexpected death in the family and had to check out for 3 nights to attend services in Memphis. Comfort suites refused to authorize Hotels.com to refund payment for the three nights (5/29 - 5/31) we checked out. Manager was Angela Murray. Also pool & exercise room were CLOSED for renovation and we specifically booked there for those amenities. VERY DISAPPOINTED IN THIS!
John
John,14 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Audrea
Audrea,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 25 日
Dirty rooms
rooms were gross. hair, liter, food crumbs every wheer in BOTH rooms i was given. run down dump that they cut corners on when remodeling. Skip this place!
TAYLOR
TAYLOR,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Excelente, muy buena atencion. Alberca fuera de servicio. Y no es de ahora. Es el único inconveniente que le vi. Volvería
César
César,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 14 日
Derek
Derek,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 9 日
Chris
Chris,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 9 日
Mauricio
Mauricio,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 9 日
Kali
Kali,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 8 日
very nice hotel, friendly staff, good location
Elvis
Elvis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 24 日
It was very comfortable, staff was very friendly and welcoming
Siria
Siria,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 21 日
Erica
Erica,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 17 日
Adriana
Adriana,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 11 日
It was good, accommodated my family well
Neftali
Neftali,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 9 日
Neftali
Neftali,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 3 月 5 日
I’d choose a different hotel in this area
Front desk was rude to my employees and even tried to recharge us for a room even though we had prepaid for multiple nights on multiple rooms. Unfortunately a couple of my employees couldn’t make it until the second day and while one of them checked in with no issues the other one was given all kinds of problems and the employee even tried to recharge our card and said because he didn’t arrive the night before they marked the room as dirty and if I wanted a refund I would have to contact “Expedia” even though I didn’t book through them. After the manager got involved they cleared up the problem and my employee was finally able to get some rest after a 16 hour day.
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 4 日
Alma
Alma,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 4 日
Adella
Adella,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 3 月 3 日
Casimiro
Casimiro,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 28 日
It was okay. Not horrible but not great
Eddie
Eddie,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 20 日
Tyneal
Tyneal,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 16 日
Just fantastic. We get the best place to stay.
Jesus
Jesus,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 2 月 16 日
Great two night stay, shower water drained into bath floor was only issue.