Checkin was fine. TV didn't work well and had trouble with signal. AC was loud
Thomas K
1 晚旅行
10/10
Very happy with our stay! Room was clean and quiet, breakfast was decent, staff was very friendly. Great deal for the price! My only problem (which was not the hotel's fault) was I received a message to do a precheck in and said they wanted my card number for easier check in. Doing that put a hold on my card along with a second hold when the card was charged
So i had two holds for the full amount on my card that my bank cannot take off yet. The hotel manager said she usually tries to warn guests not to do the pre check in. Again, not the hotels fault, they were very nice about everything
Jamie
2 晚家庭旅遊
10/10
My place to stay in New Braunfels
Tim
1 晚商務旅行
10/10
Kayla
1 晚旅行
10/10
Helpful staff
Greg
1 晚商務旅行
10/10
Mildred
1 晚家庭旅遊
10/10
Great bed, clean hotel breakfast could probably use some help but other than that really good stay
Michael
3 晚家庭旅遊
6/10
Clint
1 晚旅行
6/10
Mark
2 晚旅行
10/10
It was nice and clean one lamp didn’t work but other than that it was good
mario
1 晚旅行
2/10
These people stole money from us on our 31st year anniversary in the middle of a cold snap because we had our two small dogs. I filtered for pet friendly hotels and they came up. We checked in, ran an errand and when we came back they would not let us stay and we had to go back to our travel trailer with no running water in 20 degree weather. I would never stay in a place with such poor business ethics. They would not refund us our money. We made the reservation, ran our errand and were kicked out with no refund in about and hour and a half total.
Kristi
1 晚旅行
10/10
This hotel is suitable for business travellers. The hotel was kept spotlessly clean and the air conditioning was perfect. The business services were really helpful, and the staff was quite friendly.
David
1 晚商務旅行
2/10
There was a live large roach on the bed. Guest services informed. I was not offered other accommodations and was charged a cancellation fee
Maya
2 晚家庭旅遊
10/10
I was really happy with the parking spaces. The amiable housekeeping workers kept the room immaculate. A simple but comfortable stay that met all of my needs.
Finn
1 晚旅行
6/10
cecilia
1 晚旅行
10/10
The parking facilities really impressed me. The polite housekeeping crew kept the room clean. A simple but comfortable stay that met all of my needs.
John
1 晚旅行
10/10
Excellent housekeeping services were provided by this hotel. Everything was incredibly well-kept and organized, which made for a very pleasurable stay.
Paul
1 晚旅行
10/10
Great location with quick access to transit. The staff was really friendly, and the air conditioning made the stay more comfortable. Great value for the money!