On your site, I ordered a handicapped accessible room.. check the hotel we expected the room we ordered. Lucky we asked as the lady handed us the key to a standard room. Unfortunately, this is not the 1st time this has happened, but this time we lucked out. The lady switched us to what we ordered. No help from Hotels.com, at this point in time we are throughly discussed with your site ability to guarantee what is ordered. Hotels.com sucks and we are not recommending anymore to anyone.
Jan
Jan,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Margaret
Margaret,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Gary
Gary,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Best Racetrack View room- Especially for $100
Could not have been better!
Anthony
Anthony,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
Cassandra
Cassandra,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Great hotel!!!
Roberta
Roberta,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年11月14日
We got there and they said our room wasn't ready....guy was being super weird about it and not very nice..then when we got in the room there was a cigarette still lit in the ashtray and food all over the table and the bed look freshly "used"..we spent 30 min trying to clean it...it was really gross .and the guy at the desk could care less and was rude
Eileen
Eileen,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年11月14日
Adequate accommodations. However, there were missing cups and stirrers for the coffee in the room. When I called for them, was advised that I had to come down to the front desk for them. Must be short of staff.
Angela
Angela,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年11月13日
The room was spacious and clean. I would definitely stay here again!
Yolanda
Yolanda,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月13日
Everything was excellent - especially the bed.
willard
willard,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月11日
albert
albert,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月3日
Timothy
Timothy,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月2日
Noreen
Noreen,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月31日
Was charged by Expedia and the hotel at check in. Hotel says not paid by expedia. Who and when will I get a refund on funds from my bank account.
Patricia
Patricia,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月30日
Great
Julio
Julio,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月29日
Janet
Janet,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Could have been better
Check in wasn't all that good. Check in at 3, the first clerk said rooms are not ready til 4. I understand that. Went back at 3:50 ask 2 clerk was rooms ready. She ask for ID and then she put my ID and keys in my face. That didn;t go well at all. She didn't tell me about breakfast, the hours,where it was located. She said nothing except make a right and the room is down there. Check out wasn't any better. I have stayed here many times and always had grat service til now. Don't like dealing with the public get a different job
Victoria
Victoria,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月25日
Jamie
Jamie,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月25日
Dry towels are a must!
The room was clean but no cleaning or fresh towels until you check out. We had to ask for clean towels at the front desk. You don’t have to clean my room every night but please leave fresh towels!!
Breakfast was strictly continental.
Kathleen M
Kathleen M,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月17日
Everything was fine, clean rooms
Mary Leigh
Mary Leigh,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月16日
I was not happy when got there at 330 There was at least 20 people there trying to check in the lady at desk said check in was 400 everyone could check in then. The next day people were allowed to check in at 200. The water in shower was so bad that you had to stand under shower head to get wet. I'll stay somewhere else next time.