When the ref is open, we saw the freezer part is not clean, looked like frozen spills from something. Dust everywhere, from TV stand to table. Other than that, our stay was good.
Maria
Maria,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月16日
Not great.
90 percent of staff were absolutely miserable. The restaurant hotel took way longer than I have ever experienced. The waterpark was fantastic, but the actual hotel and staff were honestly horrible.
Samantha
Samantha,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月15日
Cold water, poor management, no quality standards
Water in the water park was freezing cold. Parking lot was an ice rink although it hadn’t snowed in a week. We told the front desk on check in that the parking lot needs salt and they stated “I know it does but there is nothing I can do about that, I’ve only worked here two weeks and don’t know who takes care of it”. Save your money and go to great wolf lodge. Water park was not busy but the lines for attractions were long due to not many tubes and broken equipment. They are running on a shoestring and should be embarrassed.
Timothy
Timothy,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月5日
Stay away
Water park was small and crouded 40 todlers in a pool the size of an small inground pool. 25 kids in line for the qave ride. Food was what you would expect mass proccessed junk nothing healthy really available unless you left. The worst was the paper thin walls and plastic sheets. What you dont clean or you have bed bugs! Poor excuse for a resort. Save your money go to Pump House in Jay Peak VT.
kevin
kevin,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月1日
We had a wonderful time it was decorated for Christmas it was beautiful. Everyone was very helpful and friendly. Very clean and they also had a complimentary breakfast. I would recommend this resort
Kelly
Kelly,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
A great stay. Staff very friendly.
Cheryl
Cheryl,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
Accueil rapide, chambre aurait besoin de rafraîchissement mais sinon endroit parfait pour les familles avec le parc aquatique
Véronique
Véronique,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Danielle
Danielle,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月13日
Mandie
Mandie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月8日
Sherry
Sherry,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月29日
Bertha
Bertha,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月26日
Valerie
Valerie,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月26日
While staying at this property I was walking to the amusement park when an employee started screaming for help and crawling up the embankment on the other side of the path to the park. When I ran to help her I noticed another male employee running down the embankment fixing his pants. My father found a pipe in the grass near where they had been and eldest son was able to catch the male employee and detain him until help arrived. It took about 10 minutes after another on looker went inside for help for anyone to come and assist actually one manager walked out and turned and went back in the building. Then they were upset my son had called 911 stating hey had in house security but at this point it had been over 15 minutes before they arrived. The point is this place employees rappey people and has drugs on the property. I attempted to contact the property and corporate to follow up on the incident and have yet to hear anything. Expedia also attempted to contact them to no avail for a family establishment you would then no there would have been more outrage and willingness to change help us enjoy the remainder of our stay. Needless to say my children were traumatized by these events
Melita
Melita,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月25日
Owen
Owen,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月22日
Dimitri
Dimitri,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月22日
It was great. Wish the theme park or water park were open a little different hours, but we understand it was not peak season.
Jacqueline
Jacqueline,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月22日
Nice and quiet stay for a family
Mouhcin
Mouhcin,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年9月20日
The continental breakfast wasn’t replenished. 3 carafes of coffee empty, a few cereal boxes and lots of packaged sweets. Disappointed with it. I only wanted my morning coffee.
Tami
Tami,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月20日
We are from Oregon and we arrived around 11am, the front staff was so kind and let us check into our room early. The room was perfect for what we needed. The water park was so fun and we walked next door to 6 flags amusement park and had a great time. We are at one of the restaurant's in the hotel and it was actually really good. My daughter has fun in the kids club and arcade! Would totally stay again
Sarah
Sarah,1 晚家庭旅遊
Orbitz 真實旅客評語
8/10 非常好
2024年9月20日
Property is beginning to show its age, but they appear to be in the process of upgrading rooms.
John
John,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月19日
Daniel
Daniel,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月19日
Heidi
Heidi,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月18日
Ilmi
Ilmi,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年9月17日
Mindy
Mindy,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月17日
Water park was just ok, kids liked it. Probably won’t go again for the price.