Staff was polite and seemed to be always busy. Place could have been cleaner. And kept running out of breakfast. Pool area was well maintained, we had a little fish with us so we spent a good amount of time by the pool and the staff were checking towels and such often.
Adam
Adam,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 16 日
Bons momentos.
Tudo perfeito.
Luciano
Luciano,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 2 日
Maryann
Maryann,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 24 日
Andrea
Andrea,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 20 日
Christina
Christina,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 16 日
Staff was very polite and accommodating.
Mark
Mark,2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 2 月 13 日
Misrepresentation of facilities: no working fireplaces
michael
michael,2 晚浪漫之旅
Orbitz 真實旅客評語
8/10 非常好
2025 年 1 月 20 日
Odd couch
Stay was ok. Our shower was broken, but repaired once we notified the office. Bed was comfortable, but pillows had nothing to them. Unusual couch was not comfortable at all.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 15 日
There was make up on the pillow case bottle cap under the bed and one outlet didnt work in the kitchen so had to go down stair in the lobby for coffeeand breakfast was ok not great soggy hashbrown and toaster really didnt toast
Jennifer
Jennifer,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 1 月 9 日
The first room I was in had blood on the curtains. I tried to sleep, but was awakened at 7:00am by a loud basketball game. I was on the 3rd floor and the court wasn't visible from my window but was close by. It was extremely cold out in January, so I couldn't fathom that people would be playing at all let alone at that hour on a Sunday. The fact that this kept me up on the 3rd floor shows how poorly this building was made. I asked to be moved to another room at noon. The front desk person gave me the runaround for 3 hours, not calling back when they said they would, giving me unrealistic timeframes for when they'd reply. I couldn't leave and had to wait 3 hours to figure out if I could change rooms. Once another person came on shift, they changed my room in 5 mins. The new room had an extremely loud heater that also made sleep difficult. The building was dingy and not well kept up. I would not stay here again.
Adrianna
Adrianna,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 5 日
Convenient, Safe, Great staff and service
Valerie
Valerie,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 5 日
Stove didnt work and was already settled in. Had to change rooms.
Candace
Candace,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 1 月 3 日
15 minutes ride to Foxwoods by way of a winding road, but the price was reasonable and expanded breakfast was good. A computer glitch locked us out of our room after midnight.
Robert
Robert,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 2 日
Athena
Athena,1 晚旅行
Orbitz 真實旅客評語
8/10 非常好
2025 年 1 月 2 日
The 2 bedroom suite was awesome and had everything in the room that you could possibly need during your stay. First thing I didn't like is that there is 2 separate buildings and I had to walk outside to get to the pool or lobby for breakfast. Second, the pool water was heated but still on the cold side for December.
Mark
Mark,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024 年 12 月 31 日
Melissa
Melissa,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024 年 12 月 30 日
Our room had bed bugs in both the bedroom mattress as well as the pull out couch mattress
I told the staff we wouldn’t be staying in the room or at the hotel because it was very dirty and unsafe as well as unsanitary staff did nothing about this situation when I requested a refund
I asked to I be contacted immediately by a manager I have yet to be contacted to discuss major concerns as well as be refunded for my stay
This was a weekend get away for my daughter for her birthday she was very upset we had to find a different hotel to sleep in because the room was very dirty
I would love to change my ratings and review if this could be handled immediately by properly management
I have pictures I can and will send to management as well as corporate if needed all I’m asking for is a refund as we felt very unsafe and unsanitary staying in this hotel
We frequently travel for dance competitions and other sporting events and stay in many hotels around the east coast Including this major hotel that I truly love and trust to sleep at with not only myself but my children
Please feel free to contact me immediately as I’m only looking out for the health and safety of other guests as well as myself and my children
Thank you
Kristy
Kristy,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024 年 12 月 29 日
Sarah
Sarah,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 12 月 29 日
Mystic Aquarium Lights Visit
Great service and nice 2-bedroom suite. Although the pool was not available due to being serviced, the front desk person found another local Marriott so we could use their pool. We didn’t end up going there due to lack of time, but the thought was much appreciated!
Lori
Lori,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 12 月 29 日
Nice place and very quiet
Mike
Mike,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 12 月 18 日
Staff was awesome and clearly care about their job performance, but the facilities could use some corporate investment.
Adam
Adam,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 11 日
Larry
Larry,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024 年 11 月 10 日
Expeida, i thought was a reputable site. Did the research before allowing places on their website. The Residence inn located in Mystic was horrible. Mold, broken light shades. The door's dead bolt latch was bronken. It was so hot in the room,not a big deal but when we went to open the windows half of them wouldn't open. The ones we could had no screens. Please ,if you have your customers interest at heart due your due diligence and have people check out these places before you allow them on your website. The couch and chairs were ripped. To pay 440.00 for one night is unacceptable. I will never trust Expedia again.
Cynthia
Cynthia,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 10 日
Great place to stay
Check in was easy, easy door access, very clean with all amenities. Loved my stay.
Cynthia
Cynthia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 7 日
Loved Residence Inn. Its roomy, clean and comfortable. Made great use if the desk and kitchen. Highly recommend!