I made reservations a month in advance. They called me at 4:30 PM right before I arrived and said that there was a glitch and I had no reservation. They gave me a downgrade for a room. No kitchen, I had brought food to cook. Ruined my plans.and sent me two towns over to one of their subpar affiliates, the room had no kitchen, and the microwave didn’t even work. It was dirty. Service was terrible. It was a Springhill suites or something like that. I should have been given compensation above what I had asked for in the first place. But I got no compensation. I guess I was lucky to have any place to stay. Or that’s the way they think anyway.Not happy at all. I’ll be staying with Hilton from now on.
Kim
Kim,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 14 日
Our stay was very good. The staff was very helpful and pleasant.
Rooms were very clean. We truly enjoyed our stay.
Thank you
LISA
LISA,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 10 月 11 日
Nicole
Nicole,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 10 月 7 日
Irene
Irene,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 28 日
Russell
Russell,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 25 日
Deborah
Deborah,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 22 日
Anne
Anne,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Good place to stay and great customer service.
Jorge
Jorge,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
The price for the 2 bedroom suite was great, and the rooms were sizeable. Kids enjoyed the pool and the amenities. Continental breakfast was great.
Christin
Christin,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
Michelle
Michelle,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 7 月 21 日
Our door was stuck and could only open by shoving it
The sofabed mattress was dirty and had no stuffing
The safe didn’t work
Room was not cleaned during our stay
Robert
Robert,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 7 月 14 日
Salvatore
Salvatore,7 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Great stay
Megan
Megan,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 7 月 10 日
There was a window air conditioner that only kept the living room cold. It was sweltering in the hallway also. The bed was very uncomfortable, and I had to call for extra sheets, blankets and pillows for the sofa bed, even though we had three people listed on our reservation
Kim
Kim,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 7 月 7 日
Russell
Russell,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
We loved the rooms and the breakfast, the ice creamtoo. The staff were very friendly. Will be back next year!
Jennifer
Jennifer,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
LARGE rooms with oversized swivel tvs which can be viewed either from living room or bedroom. Well stocked hot and cold breakfast buffet. Friendly efficient helpful staff. Well maintained indoor swimming pool, and small but equipped exercise room. Excellent efficiency kitchen with burners, microwave, refrigerator, sink and dishwasher. Very convenient location
Richard
Richard,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
Great Hotel in Avon,CT
Wonderful hotel with rooms with a kitchenette near Avon, CT. Great service, staff, and amenities.
David
David,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 29 日
It is probably time for renovation it looks a bit dated otherwise it is very nice. It is very close to the aquarium and shopping in Mystic.
Scott
Scott,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 26 日
Leanne
Leanne,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 25 日
This hotel is outdated and needs some updates.
Julie
Julie,1 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
LYNN
LYNN,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Linda
Linda,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 20 日
We stayed at the residence inn for a week. Good selection on breakfast bar. Within 5 miles of downtown mystic. Less than a mile to the mystic aquarium. We checked in late due to our almost 800 mile drive and was given incorrect information about the hold that would be placed on our card for incidentals. The kitchenette didn't have an oven, which we were a little bummed as we cook in the room and like to bake, but it was better than nothing. Some of the property needed repairs- hallway walls were peeling.The pool felt like a sauna so we only went one day. The staff was super nice and accommodating. Our room had a hot tub/jacuzzi which was unexpected. Would probably stay again when we come back to Connecticut in a couple years to visit family.