nice and clean hotel. desk staff were friendly and helpful. room was clean and quiet. close to lots of restaurants and the hard rock casino.
Rachael
1 晚旅行
2/10
SUSAN
1 晚旅行
2/10
The Holton and the stay was fine. The problem was that I booked (2) rooms with Hotels.com and there was only (1) room for me upon arrival. Something got messed up between you Hotels.com and the Hilton getting the reservation correct. I need to get a refund for (1) room that I didn't get upon arrival. How do I do that ?
Brian
1 晚商務旅行
10/10
Derek
1 晚旅行
10/10
Hotel was clean and had everything we needed….except a complimentary breakfast. So many lesser hotels provide that at no additional expense. Front desk greeter very friendly.
marion
1 晚家庭旅遊
2/10
Colleen
1 晚旅行
10/10
Davo
1 晚旅行
6/10
overnight stop on a longer trip. the first night we stayed there was no one at the front desk for over 20 minutes. Granted we checked in late but still no way to contact anyone to let them know. The second time we stayed everything was fine but again the front desk is not very friendly.
Shawn
1 晚旅行
10/10
Ashley
1 晚旅行
6/10
When checking in I informed the front desk that I was there for work and that there was a potential that I would need to extend my stay by a day or two. I also informed them that I would not know until later in the week. The front desk told me this would be no problem.
On my day of checkout I went to the front desk to extend my stay and was told my room had already been reserved for someone else and that the hotel was completely booked. I then had to go back and scramble to get my things together and find another hotel for a night.
This overall was the icing on the cake for me. Its to bad because I almost gave this hotel a five star review. Pure incompetence at its finest.
Kyle
2 晚商務旅行
10/10
Immy P
1 晚旅行
10/10
The staff at this property was amazing and it was a comfortable experience when you're away from home.🤗🤗🤗🤗
Heather
3 晚家庭旅遊
10/10
Pool and hot tub needed some extra attention
Michelle
1 晚浪漫之旅
4/10
We booked this hotel because it was advertised as pet-friendly, we have a 10-lb dog. When checking in, the person said there was a $75 extra charge, this was not disclosed when I booked the hotel online.
John
1 晚家庭旅遊
10/10
We stayed for one night as we were passing through. Near the highway which is convenient and close proximity to restaurants. Hotel room was clean (though our neighbors had children who were running up/down the hallway throughout the night). Hotel staff were nice. Would stay here again.
Megan
1 晚浪漫之旅
10/10
Mark
1 晚旅行
10/10
Colleen
1 晚旅行
10/10
This place was amazing
William
1 晚家庭旅遊
8/10
People were friendly and helpful. Pool was clean. Rooms were overall clean.
Lindsey
1 晚家庭旅遊
10/10
It was nice
carrie
1 晚好友同遊
10/10
I always enjoy my stays here and recommend it to family and friends visiting Rockford.