拉皮特城溫德姆拉昆塔套房飯店

Very loud pets barking and kids running around.

Staff friendly but not very helpful. Room was clean but pillows cheap and flat , no comforters just a cotton blanket. Key kept malfunctioning and had to go to desk multiple times . Water park not included in price . Not enough parking - had to park on frontage road near hotel . Worst of all were all the dogs barking all night - apparently you can bring your pets here . Not a great place if you want to sleep. Great if you came to swim.

The room was very clean but they never told us we had to ask for daily cleaning and when we ask they only cleaned it one day. And the keys kept malfunctioning. Other than that it was very comfortable

Not that is the hotel’s fault but the dog barking in the next room woke me up twice. I left early.

Overall it was a good stay other than they charged me $52 , for my 2 children to swim for only 1 hr, by the time we got checked that's all the time that was left to swim. Overly priced to say the least, when it was supposed to be a discounted price, seriously.

Check in had a line, but the staff were super nice and helpful to everyone! Rooms were clean!

Nobody ever came to clean our room or give us towels. Our sink was covered in beard hair when we checked in. The pool area needed more supervision and control amount of people in hot tub area. At one point there were 58 people in there. It was just alot of hype and than disappointed in it all. I could have stayed somewhere else with a normal pool and my kiddo would have had more fun.

The hotel was very nice but at 3am in saturday morning there were people in the hallway yelling and cussing for a half hour with no security sent to make them go to their rooms. Happened the second night as well.

None of the staff wore masks…literally none - bartenders, hostess, game room attendees, etc. At check-in, the staff member made political comments about Covid and the economy. Ridiculous for a national chain to allow divisive actions in a pandemic. No matter their position, a national chain should require masks and social distancing policies. I’m not Covid paranoid, just cautious and willing to accept doctors’ recommendations. This place is a super spreader.