First off I want to say the lady at front desk was there everyday of our trip (Shelly I think was her name). She was great to deal with and seemed to care about helping. Honest opinion about our room was that it needed some paint and repairs especially arond door edges. Also the drawers in the bathroom had chips and cracks. We had a bath towel that had what appeared to be a blood stain on it, which it is a white towel so not hard to miss. Mattress in the main bedroom squeaked like crazy and was not that supportive. Might be time to change it out. The one beef I did have with the resort and this was not on website nor was we told upon checkin. The 2 main waterslides outside closed at 6pm! The outside pool area was still open till 10 or 11, this made no sense especially with it being 4th July weekend and 95 deg outside. As stated I was not told this even before booking. The waterpark is a main portion of me booking this resort and to not be told anything seems kinda low of the company. I know others families were also not happy about this. The only way we found out about it is from a resort worker taking out the trash. All in all it was a nice place to stay, and staff was frienly. Great location was another plus, just feel they need to be more up front with their customers.
James K
3 晚家庭旅遊
8/10
真實旅客
2 晚家庭旅遊
8/10
keith
1 晚旅行
10/10
We stayed in a two bedroom with kitchen. It was spacious and comfortable. Our rooms were clean. The room has a balcony, although ours did not have the best view, it was still nice to have one. Staff is very friendly and helpful. Located within convenient proximity to food and attractions. Water park and other activities on site.
Richard
4 晚商務旅行
10/10
The trip was great my kids loved the water park area.
真實旅客
3 晚家庭旅遊
6/10
Taylor
2 晚家庭旅遊
10/10
Nat
2 晚旅行
8/10
Alison
3 晚家庭旅遊
10/10
We had a great family vacation. The staff was friendly. The room had everything we needed. The pools were great. We were the most excited about the BUTTERFLY EXPERIENCE. Our family loves butterflies and that was a unique experience that made this resort different than anywhere we stayed. Thank you KJ for telling us more about butterflies. We did not get to play the 9 holes of putt putt, or use the grills or fire pits but they looked like they would have been fun. The movie on the lawn and kids activies were fun also. AND...Hillside winery right next door. Supernice folks there and the bottles art is gorgeous.
Tracie
2 晚家庭旅遊
8/10
Dustin
2 晚旅行
10/10
Very clean and friendly family enviroment
Ronald
3 晚家庭旅遊
10/10
The Resort was amazing,it was very clean,the staff was super friendly and helpful. My family will definitely be staying there again.
Dreama
2 晚家庭旅遊
8/10
Tammy
3 晚家庭旅遊
8/10
Ross
3 晚家庭旅遊
10/10
Cheryle
3 晚旅行
10/10
Elizabeth
1 晚家庭旅遊
8/10
Emily
1 晚旅行
8/10
Weekend family trip up to the mountains, Upon arrival the facility looked to be clean and well kept. The room was clean. Sofa bed was very uncomfortable. That’s the only complaint we had. Would return to the property.
Kyle
1 晚家庭旅遊
10/10
Samantha
1 晚旅行
10/10
Kayla
1 晚家庭旅遊
10/10
This place was wonderful for our kids. The water activities were excellent. There were so many activities for the kids to do. We loved our stay.
Deanna
4 晚家庭旅遊
8/10
Family environment; lots of entertainment for kids and even adults.
Don’t expect to play mini golf, honestly ridiculous what/how that course looked.
Water slides never stayed open.
Life guards was tried properly
There was a brown headed young lady that was just worried about the boys.
Prices for s’mores are ridiculous
真實旅客
6 晚家庭旅遊
10/10
Had a great stay with our family of seven, room was adequate and spacious. Pools were clean and maintained.