Worst experience ever and we were only there 3 hrs
We checked in at 3:55 only to arrive at a room that had not been cleaned. After waiting over an hour and a half longer we enter a room that smelled horribly of smoke (we requested a non-smoking room). That was powdery pebbles on the carpet that my 8 year stepped in. I called the front desk for someone to come vacuum. They asked me if I had waited for the room to be cleaned before entering?!! When the housekeeper arrived he said, ‘Sorry about that. It’s the end of the day. You know how it is.’ And proceeded to vacuum the whole room. I checked the room after he left. Pictures show the beds had not been changed. Towels in the bathroom were wet. Tables and counters were wet.
The pool and hot tub were closed as well. Manager said it was on the website but the website did not include Sunday or Monday, the days we were staying. He claimed to cancel our reservation but so far I have not seen a cancellation in my account nor have I seen a refund. AND he had the nerve to ask me not to leave a bad review!
Sabrina
Sabrina,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 13 日
Amanda
Amanda,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 13 日
Pool and jacuzi is the highlight.. No breakfast No cleaning service No fresh towels. JUST A Bed. Price cheap. Needs renovations.. cash cow
Rashanna
Rashanna,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 9 日
Amy
Amy,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 3 日
Given wrong room number at check-in. Room was already occupied. Remedied situation quickly. Room was clean but definitely showed signs of age and wear. Staff was very friendly and helpful. Breakfast offerings were coffee, juice and pre-packaged muffins and danish.
Cindy
Cindy,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 29 日
Chris
Chris,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Price is affordable. Front clerk was very accommodating/kind. The surrounding area is beautiful and bed was comfy. Everything I needed after a long drive. Would definitely stay again!
Kamika
Kamika,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Victor
Victor,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
It was great
Brittany
Brittany,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Cheryl
Cheryl,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 20 日
Jo Anne
Jo Anne,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 18 日
Meylin
Meylin,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 8 日
Suzanne
Suzanne,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 1 日
Victor
Victor,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 17 日
Like heated pool
LORI
LORI,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 4 月 7 日
Never again
The place is a dump. There was hair in the bathtub, the sheets looked nasty like someo ne had sex in it before we got there. The walls were dirty with stainsThere was no continental breakfast and no clerk available when we were trying to check out. We had to give the maid our keys when we left. The poor lady was standing there calling the clerk and the owner because she was locked out.
Margie
Margie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 31 日
Summer
Summer,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 24 日
garrett
garrett,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 24 日
Dont stay here warning.
This is the worst hotel i have ever stayed at.Pool and hot tub closed asked about it was told it would be open Saturday still wasnt opened we checked out and went to another hotel said they would refund our money for saturday night they never did and wont return my phone calls.Please skip this place and pay more you will be so much happier.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 24 日
Very clean rooms and Chris at the the front desk was very courteous and accommodating
Derrick
Derrick,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 20 日
No breakfast 😢
Advertising breakfast, but nothing was offered. Nats in the room