Check in was great with friendly staff throughout the hotel. Aging hotel with incredible views. Our room 660 was an upgrade and had a double balcony. Close to ferry and bus station. A few places to eat nearby and a restaurant in the building. Beautiful infinity pool! Shower was filthy, needed a deep clean and re-grouting. Furnishings are very dated. Bed was super comfortable with thick and thin pillows! Fridge worked great and AC was very good.
Troy
Troy,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 12 日
Disco-ordinated, refurb in process, weird policies
First impressions not so good... Hotel appears to be in the middle of expansion/reconstruction whereby they are extending by adding what might have been a previous hotel/knocking through. While this is happening it's a bit disco-ordinated, with having to take two different lifts, with a fair walk between them, to get to my room.
Second impression was that they don't have enough resources. We couldn't get any pool towels as they didn't have enough, it hasn't got them back from the laundry... Very odd. Never had that before.
Third, they put on a free bus to go to Victoria... Only when we booked it they changed the time the bus would depart without telling us. Obviously 2 other couples had the same problem. Their response was "well it's free so why are you complaining", not understanding the reason behind the upset. Solution was to hide the sign and not talk to us any more... Bit petulant really.
Once all those issues were covered, the room was great, large and a very comfy bed! Breakfast pretty good and the staff (other than the petulant guy on reception) were great. We enjoyed our stay.
David
David,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 12 日
Excellent stay
Joseph
Joseph,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 11 日
Sehr Schöne Aussicht
Das Hotel ist alt, daher fragt man am besten nach neueren Zimmern. Das Zimmer war veraltet mit rostigen Rohren im Badezimmer. Die Dachterrasse mit zwei verschiedenen Restaurants war sehr schön. Geh auf dem Dachterrasse für Happy Hour Getränke, und die Aussicht zu genießen. Auch der Blick über den Hafen war wunderschön. Das Essen war akzeptabel und nicht teuer.
Anyika
Anyika,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 4 日
We stayed in the older part of the hotel, which does need some renovation. We experienced the staff to be short with guests and not very friendly, this definitely needs coaching. We never received water in our room, when I went to reception to get water I was told housekeepers would bring it, and it never happened.
Tamara
Tamara,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 2 日
Carbon Monoxide found in hotel
I stayed at the Grand Gozo Hotel in Malta from May 1–6, 2025, and encountered a severe health and safety hazard. My friend and I detected dangerously high carbon monoxide (CO) levels—over 150 ppm—in multiple rooms (457 and 464), for we brought our own CO detector. These levels are well above internationally recognized safety limits and posed a serious risk to our health.
Despite reporting this immediately, hotel management failed to take meaningful action. We were moved to another room without a proper inspection or explanation, and our concerns were dismissed. Management also refused a refund for the unsafe room and provided no updates or resolution.
真實旅客
5 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 16 日
Avoid! Damp, dirty and in need of renovation
I have never given a hotel a bad review before but the Grand is the worst hotel I’ve ever stayed in and I would tell anyone to avoid- it ruined our trip to Gozo.
The hotel may have been nice 20 years ago but is now in desperate need of renovation. Our room stunk of mould and damp and when we complained with reception were told it was because it was a basic room! Nothing was clean from the carpets to the curtains. The bins in the outside areas weren’t changed leading to an infestation of wasps around the pool. All communal areas were dingy and dirty.
Breakfast was poor, nothing was very fresh and mostly we avoided it.
The reception staff weren’t helpful and the manager was exceptionally rude. The other hotel staff were friendly and tried their best despite the state of the hotel.
The “fitness room” had a couple of very old pieces of equipment, no air con or windows that could open and no water machine. The indoor pool was closed permanently.
The only plus is the view which is beautiful. The other guests seemed to share a similar view and we bonded over how grim the hotel was!
Avoid it and spend your holiday elsewhere
Louise
Louise,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
AC issues
The hotel is in a great location and reasonably priced. The breakfast was great. Unfortunately our AC was not working in the room and they had to send someone to help fix it 4 times, until it was finally fixed, late on the 2nd night of our stay. They did not try to make up for the inconvenience in any way.
Andrea
Andrea,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Relaxing
I had a lovely relaxing stay for a 5 day birthday treat. The level nine restaurant was superb! I got totally spoilt for my birthday . The staff at this hotel are so amazing , i will definitely go back with my partner next time . 😊
Elaine
Elaine,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Arvid
Arvid,6 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 8 日
François
François,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 1 日
Lee
Lee,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
ynes
ynes,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Joakim
Joakim,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 26 日
Guillaume
Guillaume,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Hotel with excellent view of Harbour in Gozo
We were upgraded to a superior room and enjoyed our stay. Excellent view from the hotel and our private balcony.
The pool area has been upgraded since last year- much larger pool and area to sit and relax. A good breakfast - hot and cold items. Good options at the bar area with an outside area to sit. Parking underneath the hotel. Two levels. Quite difficult garage. Good WiFi and TV with some English channels. Bathroom with a lovely bath. A lovely place to spend a few days.
Moira
Moira,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 21 日
Komfortabelt, men litt under forventning
Litt gammelt og utdatert hotell. Frokosten var veldig kjedelig og smakløs. Bassenget stengte 19.00, som var litt tidlig ellers var alt veldig bra!
Vi var uheldige med rommet, der låsen til døra og nøkkelkortet til lyset sluttet å fungere. De fikset det dagen derpå, men vi fikk dessverre en kveld uten strøm.
Mads Andreas
Mads Andreas,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
Andrew
Andrew,5 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 9 日
Jane
Jane,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 7 日
God udsigt og fantastisk mad
Jeanette
Jeanette,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 4 日
A room with a view.
What a surprise we had upon arrival, the service , outstanding, room also outstanding as was the location. Steep climb to get around which we did mind. Pay the extra for view, if you want a sun lounger get in early. I loved the pool, it is small for the size of the hotel, I suspect in high season will get very packed.
Amanda
Amanda,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Joyce
Joyce,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Love this hotel. View spectacular. The oldest part of the hotel needs a little tlc especially the plumbing (shower pressure not good). Not for people with mobility problems as it’s a steep walk up to the hotel and buses to/from. However taxis/uber/bolt cars readily available But it remains our favourite hotel in Gozo.