I have never given a hotel a bad review before but the Grand is the worst hotel I’ve ever stayed in and I would tell anyone to avoid- it ruined our trip to Gozo.
The hotel may have been nice 20 years ago but is now in desperate need of renovation. Our room stunk of mould and damp and when we complained with reception were told it was because it was a basic room! Nothing was clean from the carpets to the curtains. The bins in the outside areas weren’t changed leading to an infestation of wasps around the pool. All communal areas were dingy and dirty.
Breakfast was poor, nothing was very fresh and mostly we avoided it.
The reception staff weren’t helpful and the manager was exceptionally rude. The other hotel staff were friendly and tried their best despite the state of the hotel.
The “fitness room” had a couple of very old pieces of equipment, no air con or windows that could open and no water machine. The indoor pool was closed permanently.
The only plus is the view which is beautiful. The other guests seemed to share a similar view and we bonded over how grim the hotel was!
Avoid it and spend your holiday elsewhere
Louise
Louise,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
AC issues
The hotel is in a great location and reasonably priced. The breakfast was great. Unfortunately our AC was not working in the room and they had to send someone to help fix it 4 times, until it was finally fixed, late on the 2nd night of our stay. They did not try to make up for the inconvenience in any way.
Andrea
Andrea,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Relaxing
I had a lovely relaxing stay for a 5 day birthday treat. The level nine restaurant was superb! I got totally spoilt for my birthday . The staff at this hotel are so amazing , i will definitely go back with my partner next time . 😊
Elaine
Elaine,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Arvid
Arvid,6 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 8 日
François
François,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 1 日
Lee
Lee,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
ynes
ynes,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 26 日
Guillaume
Guillaume,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Hotel with excellent view of Harbour in Gozo
We were upgraded to a superior room and enjoyed our stay. Excellent view from the hotel and our private balcony.
The pool area has been upgraded since last year- much larger pool and area to sit and relax. A good breakfast - hot and cold items. Good options at the bar area with an outside area to sit. Parking underneath the hotel. Two levels. Quite difficult garage. Good WiFi and TV with some English channels. Bathroom with a lovely bath. A lovely place to spend a few days.
Moira
Moira,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 21 日
Komfortabelt, men litt under forventning
Litt gammelt og utdatert hotell. Frokosten var veldig kjedelig og smakløs. Bassenget stengte 19.00, som var litt tidlig ellers var alt veldig bra!
Vi var uheldige med rommet, der låsen til døra og nøkkelkortet til lyset sluttet å fungere. De fikset det dagen derpå, men vi fikk dessverre en kveld uten strøm.
Mads Andreas
Mads Andreas,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
Andrew
Andrew,5 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 9 日
Jane
Jane,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 7 日
God udsigt og fantastisk mad
Jeanette
Jeanette,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 4 日
A room with a view.
What a surprise we had upon arrival, the service , outstanding, room also outstanding as was the location. Steep climb to get around which we did mind. Pay the extra for view, if you want a sun lounger get in early. I loved the pool, it is small for the size of the hotel, I suspect in high season will get very packed.
Amanda
Amanda,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 14 日
Cet hôtel est un 3 étoiles et non un 4 étoiles. Son état laisse parfois à désirer (voir photo bas de la porte de la salle de bain). Le personnel est aimable et la chambre propre. J'avais réservé pour 3 nuits à 120€ avec annulation avant une certaine date. Ce que j'ai fait pour la 3ème nuit. Résultat on m'a compté pour cet hôtel très moyens 170€ pour les 2 premières nuits et on m'a remboursé 20€ pour la 3ème! Plus jamais je ne mettrai les pieds dans cet hôtel.
Marc
Marc,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 11 日
Lovely room overlooking the harbour BUT heavy building work noise outside the hotel in the harbour and in the actual hotel on top floor!! They are building new rooms. Woke us up at 7.30 am which is totally unacceptable… the pool was excellent and the breakfast was very poor… worst breakfast we’ve ever had!!! Would not recommend until building work is finished. Really disappointed!!
sandra
sandra,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 8 日
FREDERIC
FREDERIC,3 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 30 日
Fabulous location. Outdated accommodation
Hotel outdated. Shower scalding or freezing. Wasn’t the cleanest. Staff were lovely. Pool was magnificent. Needs a bar at the pool. Great location. Bar closed early.
Debbi
Debbi,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 30 日
Perfect location
Very friendly and helpful staff. The location is perfect being right by the harbor. Our room was spacious and the bed was comfortable. We had a balcony over looking the harbor.
Christopher
Christopher,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Nice stay
Pasi
Pasi,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Lovely hotel, large comfortable rooms, great facilities with the indoor pool, outdoor pool, spa and choice of restaurants.
The hotel is old and a little tired in places, but the main areas were clean and welcoming.
Location is perfect, right by the harbour.
Clare
Clare,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 28 日
Francesca
Francesca,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 10 日
Gaetano
Gaetano,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 7 日
This property has an amazing outdoor pool...the rooms are very clean and comfortable. The dining options are varied and delicious.. buffet breakfast was decent and had multiple choices available. my room had a sensational ocean view and I enjoyed my stay.
They offer luggage storage but it wasn't really locked up, so keep that in mind.
It is walkable from the Gozo fast ferry but there is no sidewalk part of the way and the traffic with the ferry line can be kind of crazy especially Sunday nights.
I got a great price. I would definitely stay again.