Check in was easy and staff friendly. Very nice and smelled clean. Would recommend for sure.
KACIE
1 晚家庭旅遊
4/10
Nice pool and hot tub. Clean rooms. No breakfast for the price is unacceptable
Scott
1 晚家庭旅遊
2/10
The room was an average room for how old the hotel is but is nice and clean. Hugely lacks in customer service. We checked in after midnight on our first night and the lady that was working was super nice and so professional. Our second day the front desk clerk was unable to answer any questions at all, the answer was I am new and I don’t know. The reasoning she gave for our room not being restocked with fresh towels was that we weren’t on their list that was written down on scratch paper, even though we were in their computer system. The manager worked second shift. She was rude, hateful and unprofessional. I personally had to track down the cleaning crew to ask for fresh towels and trash bags. I took our used towels from the night before to the laundry and took out our trash. The manager informed me they only clean and restock the rooms on the third day of a guest stay with fresh towels ect. “They do not want to disturb their guest” In my opinion it is inconveniencing your guest who are being charged almost $200 a night because of the 3000 workers in this town right now working to have to track down the hotels cleaning staff to ask for fresh towels. These workers are not wanting to work 10-12hr shifts in freezing weather to come back to a their rooms and having to do the hotel staffs job. The manager is very aware that the majority of their guest are due to the workers who are there working on the oil refinery and that they leave around 6-630 each morning.
Jerry D
2 晚浪漫之旅
10/10
I have stayed at this property several times and have never had any issues. Everyone from front desk to housekeeping are awesome.
Brian
3 晚家庭旅遊
10/10
Wonderful employees very quiet very comfortable beds
Terry
2 晚家庭旅遊
10/10
I have stated if property many times. Everything went just fine.
Brian
1 晚家庭旅遊
10/10
Staff was kind and courteous. The room was plenty nice. Pillow and beds comfortable. HVAC worked well. Shower good. The pool is fantastic with a little waterfall, heated, and clean. An oasis for travelers with kiddos and a hot tub for mom and dad. Also had a little sitting area next to the pool to relax and read. Highly recommended.
Joshua
1 晚家庭旅遊
8/10
Heather
2 晚旅行
10/10
Duane
1 晚家庭旅遊
6/10
No happy at all. Housekeeping is not constant, I have to ask for it for them clean a room. The soap they put is a little piece that is not enough for one person bath or wash hands.
OMAR
3 晚商務旅行
10/10
Melissa
7 晚商務旅行
10/10
Good breakfast and nice staff
Tom
1 晚家庭旅遊
10/10
The hotel staff was very helpful.
Beatrice
1 晚旅行
10/10
Karen
1 晚旅行
10/10
very nice
KATHY
1 晚好友同遊
6/10
Gerry
2 晚旅行
8/10
TARONDA
2 晚家庭旅遊
10/10
The indoor pool was small, but it was indeed INDOOR! That was great since the weather has turned cool. Everything was neat and clean. Staff was more than helpful. It was strange NOT to have a coffee maker or ice bucket in the room, but you CAN ask for one at the service desk. Breakfast was NOT offered either, but I found Eggbert a mile down the road was excellent!
John
1 晚旅行
10/10
Everything was great I have nothing bad to say.
Carly
2 晚浪漫之旅
8/10
Nice room, good service..noisy all night
Michael
2 晚旅行
10/10
Ken
2 晚商務旅行
10/10
Tatisha
2 晚旅行
10/10
Juan
2 晚旅行
6/10
The young lady that checked us in was very very nice and professional! The room was clean but just 2 things, the air conditioning was leaking inside and outside so the floor was wet by the ac and had that mildew smell. I think because of that it caused gnats to be in the room(just seen 1 or 2). There was also a little bug in the bed I was in, it wasn’t a bed bug but looked more like a meal worm or something so that made me a little uncomfortable through the night. The restaurant IS NOT in the inside of the hotel but next door. It’s a stand alone restaurant and honestly, I wish I would’ve went somewhere else. I ordered fried fish but they had no tartar sauce- huh? Also not ketchup packets to go, you had to open up your food and squirt the ketchup on your food before leaving from the bottle they had. I also order an order of chili cheese fries but no chili was on them, he said that I chose no chili but when I got back to the room I checked my order online and it asked if I wanted chili seasoning like a hot seasoning and I said no. We just stopped there for a quick stay but wouldn’t stay again or use the restaurant.
Teri
1 晚家庭旅遊
10/10
The experience was good, while short. Bed was clean, showert & tiolet were clean. Overall it is a clean place. There is a mildew smel that disipated shortley after turning on the A/C unit. It was a very humid time of year.