This might be a 5* hotel, but the staff? Easily 6*—and that’s me being modest. From the second we stepped in, Ash (probably not his real name—I wasn’t wearing my contacts) welcomed us like long-lost friends, upgraded us to a balcony room for free, and basically set the “wow” bar sky-high. Inside: personal welcome on the TV, complimentary wine and water (we don’t drink, but still—classy), perfectly cool air, fresh linens, beds like clouds, and blackout curtains that kept the sunrise at bay.
Pro tip: bring earplugs if you nap in the day—the air-con hums, and there’s some construction across the street until mid-2026. Nights are blissfully quiet, at the hotel- though further afield it’s a clubbing scene, far enough from the hotel so you can sleep peacefully Poolside? Heaven. Staff float over with offer of drinks so you can stay horizontal and happy without lifting more than an eyebrow.Sure, the rooms could use more charging sockets and a little tech facelift, but with service like this, who’s counting plugs? Breakfast is the real showstopper: a spread so glorious you might weep—flaky pastries, figs, fruits, cheeses, cereals, local treats, full English (yes, veggie sausages!), fresh juices, honeycomb, and the best omelet of my life—offered personally by the chef. Venita made breakfast seating effortless.
This isn’t just a hotel—it’s proof that people make the place. I’d come back here for the staff alone, and wish I could’ve left more than just a “thank you” when we said goodbye.