I received a mail directly from the hotel that I can be upgraded to Urban Room from Breezy Room. However, when I checked into the hotel, the front was not aware of the arrangement and the Urban Rooms were fully occupied that night. I had to stay in Breezy Room for the first night and moved for the following nights. When we informed the front desk on the next morning that we had packed our luggage and ready to move, the front desk staff in our wing had no record and had to check again. Total lack of communication!
Yat Leung
4 晚旅行
10/10
Chang
1 晚商務旅行
10/10
Chang
1 晚旅行
8/10
Charles
1 晚商務旅行
8/10
The stay was good. The shutter service was pretty disappointing. The timing posted for the shutter to arrive at the Novena pickup point is not accurate at all. I waited for at least 30mins or more before the shutter arrived.
Chee Boon
1 晚旅行
10/10
Suzana
2 晚旅行
10/10
HIKARU
3 晚旅行
6/10
The room is ridiculously small. No in-room food service.
Altibase
3 晚商務旅行
10/10
Hotel muito bom, e bem localizado, em região com muitas opções, inclusive com um mini shopping anexo ao hotel. Quartos amplos para os padrões de Singapura. Café da manhã excelente com diversas opções. Pessoal simpatico e solicito. Possue duas torres Este e Oeste, não sabia qdo da reserva. Fiquei da Este e acredito que a Oeste seja melhor
GERSON
2 晚旅行
10/10
Gerry
4 晚旅行
8/10
Yutaka
2 晚旅行
10/10
真實旅客
4 晚商務旅行
8/10
this hotel have 2 separate building West and East wing. I checked in to the west wing and actually my room was on East wing building. expedia does not mention about it when i booked the hotel.
AUSTIN
2 晚旅行
10/10
Suzana
1 晚商務旅行
10/10
Room is super tiny. There is not enough space to fully open my suitcase. Thinking it can be standard for Singapore room.