Recommend for big group.
Hard to recommend for couple and family.
Shilla is one of the high end hotel in Korea, but I think not in Vietnam Danang.
There were big group about 200 people of guests from Korean Company but the hotel haven't inform me before my staying. They had loud event with drinking by 10pm at whole private beach.Hard to sleep well.Couldn't go to beach.Hard to explain to my kids what happened.
In the morning, the hotel arranged same place for the breakfast with the group, so it was really crowded.
If the hotel had informed me about big group, I never choose this hotel. The only printed letter in front of my door was all for hotel's excused me.
For kids place called Mini Monogram, there is good inside place but that's it.Just provide some paint, no special program for kids.
Staffs looks not professional. I reserved my seat for dinner but the staff even didn't know about my reservation.
I requested extension 30 minutes late check out but the staff said it is very special case so she needed to double check.
Thet were working.No friendly, no flexibility for any request at all.
I haven't complain about big group during my stay because I didn't want mess my vacation.But I have to tell you that I was really disappointed all of service. I am really big fan of Shilla but not sure if I will revisit here.
Great points are reasonable price for staying, dinner. Clean facilities. All is new. Many Korean guest.
