We paid for a private balcony and bay view.
We had a balcony that was connected to a public patio with many tables and chairs. Our view, while waterfront, was obstructed. Luckily there were no parties booked the night we were there. But there was a conference and the employees came out onto the patio in front of our balcony to conduct a communication exercise. So much for sitting on our private balcony to have a beer. Beware when booking your room. The front desk lady was unable to change our room. We will definitely stay there again, but will not stay in a second floor room.
Gini
1 晚旅行
10/10
真實旅客
1 晚旅行
10/10
Had an excellent experience! The check in person was very polite, professional and very informative of the area.
Michael
1 晚商務旅行
10/10
Meaghan
1 晚家庭旅遊
10/10
Excellent
真實旅客
1 晚旅行
8/10
I've stayed at this location several times and loved it. That said, this is the first time I've stayed on a lower-level floor (2), just above the jetty restaurant and bar, and it was LOUD! lol. It was somewhat annoying. Next time I'll request a top floor room.
Rob
1 晚好友同遊
10/10
Janet
1 晚旅行
8/10
Marc
1 晚旅行
10/10
Nakia
2 晚旅行
10/10
Absolutely love this hotel!! Only a minor glitch…expired snacks..other then that perfect!
真實旅客
1 晚旅行
6/10
真實旅客
2 晚旅行
10/10
Nobuyuki
4 晚商務旅行
10/10
John
1 晚旅行
10/10
Alex was incredibly professional, kind, and helpful throughout our recent stay during a wonderful winter storm where power was intermittent. He kept calm and provided excellent service as an exemplary representative for Hilton.
Patricia Lynn
1 晚浪漫之旅
10/10
A great 2-night stay. I will definitely be back!
Traci
1 晚旅行
2/10
We had to cancel because there was only one person working and our room was not made up after we waited for an hour to check in.
Ann
1 晚家庭旅遊
6/10
Only hotel I’ve ever been in that didn’t offer a free breakfast. I’m not paying $17 for breakfast in a hotel. The shower has very little pressure.
John
2 晚浪漫之旅
6/10
The website stated there was a hot tub. I called to confirm. There was no hot tub anymore. You could see where it had been covered up. The hot tub was why we chose that hotel. I would’ve stayed elsewhere had I known it was no longer there.
Lindsay
1 晚旅行
10/10
Love it great room settings.
John
1 晚旅行
10/10
Janet
1 晚旅行
6/10
There was dried on blood on the elevator wall. There were some mystery stains on my wall in my room that came off with a wash rag. Lamp was unplugged and there was a good bit of dust on the floor. Ice machine on 3rd floor obviously had not been cleaned in a long time. Kept getting black stuff in my ice. Not just one or 2 pieces of black stuff, every time I used the ice machine I got black specs in my ice. Let the ice melt in my bucket and the bottom of the bucket had a good bit of black specs. Gross. Expected more for a Hilton. However. Great view Staff wasn’t exactly friendly. Went to check out, asked initial girl who checked me in to store my ice packs and lady at the desk was like “well I don’t know where they’re at?” Again, expected more from the Hilton