The front desk staff was really nice for the most part. The hotel has a remodeled vibe but also the vibe of someone who cut some corners during said remodel, even so, we had a large room which was nice.
The shower drain wasnt attached, the beauty plate for the shower head wasnt attached either. There was just a sink in the bathroom, no counter to set your bathroom items.
Between the beds was a tiny table, not a proper nightstand. The other side of the bed had nowhere to set my glasses or phone so they went on the floor. There was no ironing board or iron, which I actually planned to use. The parking lot doesnt have enough spaces for everyone. One night we had to park in the employee lot, opposite side from our room. There was a handicapped spot occupied by a vehicle without any proof displayed that they could use the spot. However, we have a placard. I told the front desk and they apologized and told me there would be an "investigation" whatever that means, but we were told their lot was "first come first serve", but I'm not sure what we would have done if their employee had been full too. We took the last spot.
Not necessarily the hotel's fault but we listened to kids running around above us most of the night.
I know Lake Placid is an expensive place, but it was a lot of money for 2 nights and I left feeling like my needs weren't met. Details matter. Plenty of apologies with no action to fix anything. I wouldnt stay there again.