瑟多納羅格溫德姆商標精選奢華 Spa 飯店

Great location and beautiful property.Zero customer service or support.For example soap was missing and I called front desk and was told to stop by and pick up some (I was undressed and about to shower, lol), no trash pick up or exchange of towels. Complete self service. I understand that during pandemic no housekeeping offered however in other hotels towels and toiletries were left outside the door in the plastic bag and dirty would go back the same way. I would still recommend this hotel because its conveniently located and close to many sites. Property is very clean and well taken care off. We used Spa, great service and nice facility.

Amazing getaway! Great and friendly staff. Keen on hiking suggestions and recommendations.

The rooms were very clean and comfortable. I was disappointed with location. From pictures on line you have no idea that a grocery store strip mall is next door. I was expecting a more remote area. Also they didn’t have any fire pits lit and the restaurant was not open our first night.

This hotel is rated a 4 star, yet there was no concierge, no cleaning service, the room was decorated with a variety of different colors of old furniture and the room was very dark. I do not think it has been painted in years! The staff said there was no maid service due to COVID, and that we only had to ask for clean towels, amenities, and coffee at the desk, however, after two days we went to the front desk to ask for clean towels, and coffee, and we were not able to get clean towels, coffee, or soap until the third day. The restaurant hours were not correct either and it was only available for take out for dinner. The hotel was very expensive and not worth it!

Wonderful staff and room!

Comfortable rooms, amazing food!

Clean rooms ,but no daily cleaning ,no room service of any kind we stayed for a week. Apart from upon arrival no essentials provided- coffee, tea, toilet roll, etc you have to chase them daily for it. Staff wasn’t very helpful, restaurant’s food is mediocre,yet overpriced (if/ when it was open). Spa experience was ok.

Our stay was amazing and everyone seemed to go the extra (s)mile to ensure our stay was perfect.

This was our fourth stay at the Sedona Rouge and it was perfect as always. The rooms are comfortable and clean with - most importantly - great mattresses! The location can't be beat - close to everything and walking distance to the grocery store, movie theater and some great restaurants. Love the lawn in the back where you can relax by the firepit or play some lawn games.

Because of covid, they didn’t clean the room. But when I got there, the lobby didn’t look very clean, things and furniture looked like they were piled up and dusty. The room was outdated. (Hallways and spa looked updated and clean) the furnitures in room was dusty and I went to buy clean supplies to clean. My window view was parking lot of grocery store. So disappointing.