The staff, room and everything was great. My struggle was getting in the hotel. The doors aren't automatic, there's not a button for handicap to access door. The second set of doors, which are not spaced far enough to put the luggage cart between, muchless open the next set of doors, the left one was broken. You could only use the right hand door. Trying to minipulate this while first set of doors are pinching your luggage cart with a grip that reminded me of black Friday cabbage patch behavior caused some weary traveler frustration. If you dont want to install automatic doors, you should at least have a handicap button. I thought handicap doors were mandatory for public facilities.