6/10
Aesthetically this hotel is gorgeous and we had a lovely stay , but there are a few things that let it down.
It was incredibly clean , gardens were beautiful, rooms a decent size with nice beds .
Staff were very friendly but in most cases , not all they were a bit underwhelming in their service .
Dinner was a frustration to get plates cleared away, any drinks etc etc . I very much got the opinion if you weren't tipping you wasnt get served . As it wasnt due to lack of staff .
Unfortunately I am someone who will happily tip for good service but not to get it .
Bfast getting a coffee etc very hard work , or they would bring coffee but no milk.
Food we came to the conclusion if you are happy to eat all of your meals early you will get a far better experience . It isnt a hotel that provides endless options , although the offerings were ok . However when a lot of better things ran out like desserts etc they just wasnt replaced. We couldnt even get vanilla icecream at 2pm on one lunch and they only ever did the same three flavours.
Room towels tiny , pool towels seen better days . Cups etc around pool not cleared away yet you would have a workman fixing things whilst you were sat on your su
We were a group of 6 and for the pt
Joanne
4 晚好友同遊