4/10 一般般
2025 年 8 月 31 日
“Poor Service, Broken Room, Not Worth It”
⭐️⭐️ 2/5
**Overhyped and Disappointing Stay**
Very disappointing stay. The hotel is seriously overrated — service was poor, staff seemed uninterested, and the food and facilities were nothing special. For the money and the hype, we expected much more and left feeling let down.
On top of that, the basics weren’t even right. At one point we couldn’t get into our own room because the door was broken, and the shower head wasn’t even attached to the ceiling. Both issues were handled slowly and with little urgency, which only added to the frustration.
To make it worse, even on half board you don’t get water with your meal — and they even charge you for ice. Completely unacceptable for a hotel of this standard.
The *only* saving grace was our housemaid for room **2232**, who was absolutely wonderful. She went above and beyond every day and genuinely made things feel better when everything else about the hotel fell flat.
If it weren’t for her, this review would have been 1-star. Sadly, the rest of the experience just wasn’t worth it.
Rossen
Rossen，7 晚旅行
Hotels.com 真實旅客評語
