When it was time for me to check in, the front desk clerk named Musa, did not have the best attitude. When he asked me if I was checking in, I was trying to talk to him but, he cut me off and asked for my I.D. I handed him my I.D. in his hand. When I got it back, he placed the I.D. on the counter. I did not appreciate that at all. I mentioned to him that he should not put it on the counter . If I have given him my id in his hand, why not return the favor and place it respectfully back into my hand? That is something very confidential and personal. He didn’t see that it was wrong to do that. He was not friendly at all. I also was upset that the elevator was broken. It was such an inconvenience, due to the fact that I had a small child and had to carry my luggage all the way up to the 3rd floor.