卡利喜來登福朋飯店 - 卡利

As soon as we arrived we were greeted by friendly professional staff. We didn’t speak Spanish so the front desk staff was quick to get someone who did to help with all of our check in needs.

I've traveled throughout Colombia but not much in Cali. It's possible that the hotel is fine or good for the expectations in Cali but it didn't meet mine: - They forgot to place towels in the room. I got home late from the fería and took a shower at ~3 am. I only then realized there were no towels. I called for towels which took longer than expected (10-15 minutes) while I was dripping wet / cold :-/ - To their credit, they offered to upgrade me. I had a short stay so the time cost of packing / moving wasn't worth it. Though, they decided to call me at 11am to offer the upgrade... which was frustrating as they had known I didn't sleep until 3:30 and I wanted to sleep in given I was out very late the night before. - They also left a free food platter and note which was also a kind touch. - Some other notes / feedback: - The checkin took ~30 minutes. Most of the time I was standing around (e.g. not waiting so the process itself took 30 minutes) - The safe didn't work in the room. This is OK but they couldn't fix it and I had to wait for an hour while they tried (I didn't want to leave my valuables unlocked). Ultimately, they couldn't get the safe to work. I think it would have been better if they had checked the safe beforehand

Very clean and comfortable. The only thing no towels in bathroom.

This was my husbands 1st trip to Colombia and our hotel stay was his 1st impression and he was absolutely impressed! We recommend this hotel as everyone is super friendly and helpful.

Great hotel reasonable priced, great area

Very good hotel. The personnel was very nice.

Very attentive staff. Very good area of the city for business. Very receptive to requests It is just not my kind of place. I went there in an emergency. I find it too dark and enclosed; too boxed in. My great wish was to go to the pool but it is very tiny and surrounded by cement. Not joyful or beautiful. For people who don’t care too much for flowers, trees, open spaces and swimming pools when one can actually swim, this place can be excellent. I have no complaints about the service or the staff. Excellent

Excellent service. Location was also perfect. Will for sure stay there on my next trip which will be at the end of the year.

Excellent hotel. It’s a super deal on the weekends. Excellent service , excellent hotel. Good location and fast wifi. Restaurant does not have too many choices of food , but good service

This hotel may not be the newest building in the city but it is very well maintained and perfectly managed. The staff provided exceptional service.