I would have liked to give this hotel a higher score, just because of the staff.
However the hotel itself is in poor condition.
Positives:
+ Staff: friendly, helpful, professional.
+ Location: perfectly located, great access to all kinds of shops and public transport, including airport shuttle.
+ Blackout curtains
+ Lift
+/- Cleanliness: room was clean, but towels and bedding did not smell fresh
Negatives:
- Decor: hotel is old and ugly
- Smell: there is a weird sweet smell through the hotel (has been mentioned by other guests)
- No tea or coffee facilities in the room: the website claims there is a common room with coffee and tea but that is not the case. While they offered to make me a coffee at the bar, that is not what I was after.
- No vegan options for breakfast
Worst thing of all, and reason I would not return:
The bathroom: The shower had no curtain or doors. This meant that having a shower floods the entire bathroom. Everything gets covered in water: the entire floor, the toilet, the sink, any towels or anything in the room. I tried very uncomfortably to keep my body in the furthermost corner of the shower box but that was useless, water still went literally everywhere. This also cannot be fun for the cleaners.