The front desk staff of Janice and Allie were absolutely outstanding...not just with me but witnessed their thoughtful superior service with multiple other guests.
Alyce L.
1 晚家庭旅遊
10/10
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Tiffay
3 晚旅行
10/10
Nice location. Very quiet. Nice front desk staff.
paul
1 晚旅行
10/10
The staff was very nice and helpful; we did have a great weekend. Thank you!
Angela
4 晚家庭旅遊
10/10
It was very clean and the guest service was outstanding. The front counter attendant, Allie was super helpful and very accommodating. We had just returned from a cruise that morning and our check in time wasn't until 3:00pm. She allowed us to check in our luggage and gave us the option to check in early once a room was available. She also gave us advise on where to visit and the location of the trolley stop near the hotel. I was so grateful the hotel was able to accommodate us. The pool area was nice and the overall hotel was super clean.
Aldric
1 晚家庭旅遊
6/10
The hotel itself was great. The parking situation was terrible. We had to drive two vehicles that night and did not catch the $22 fee for parking. We scanned the QR code the front desk advised us about. I entered one vehicle then when I entered the second vehicle I had entered thew wrong plate info. There was no way to change it on the app. I asked the lady at the front desk and she said I have to contact the company because it is not through them. I did the chat and that was no help. I sent the company a message on their form and got no response. The next morning I had something on my car saying to register the vehicle. Piss poor service in my opinion. The fact that the hotel cant help you when you have to pay to park at their hotel is terrible. The website not being able to update the plate is terrible too. I will never stay at this hotel again just because of the parking being such a pain. Not to mention it is in a shady area and very limited parking spaces.
Heather
1 晚商務旅行
10/10
Easy check in and checkout process. Room was clean and ready for us with no issues. The front desk assistant wasn’t so friendly and keen for small talk but nonetheless very helpful.
Steve
1 晚旅行
10/10
Was very convenient to get to Ybor downtown life
Darlene
1 晚旅行
10/10
Maureen
1 晚旅行
10/10
Suzanna
1 晚旅行
10/10
Jel
1 晚旅行
8/10
Randy
2 晚好友同遊
10/10
Pamela
2 晚好友同遊
6/10
The staff and hotel were great. The main issues there are nightclubs next door that had bass shaking the entire Hotel. It was so loud we couldn’t sleep till 2am when the club stopped.