A estada foi ótima. Muito boa a gastronomia, bebidas excelentes. Quarto muito confortável e atendimento dos profissionais muito bom.
Carmen Sarilho
5 晚家庭旅遊
2/10
Nancy
3 晚家庭旅遊
10/10
Hotel clássico, muito bem conservado, com muitos espaços disponibilizados aos hóspedes, tanto no lobby como no entorno das piscinas. Atendimento profissional e simpático. Apartamento espaçoso, limpo, confortável e com bela vista. As opções de refeições são variadas, para todos os gostos, com muita qualidade. Atendimento excelente dos garçons nos bares e na praia. Sugestão para aquecerem a água da piscina principal, pouco utilizada por ser excessivamente gelada!
ALBERTO
5 晚旅行
10/10
para mi gusto, un hotel muy bonito, hermosa playa,personal muy amable, excelente comida, en fin, mi primera opcion en mi siguiente visita a Cancun.
Fernando
5 晚旅行
10/10
RODOLFO
5 晚家庭旅遊
8/10
真實旅客
4 晚旅行
8/10
The stay was great, but erroneously it was only booked for 1 adult instead of 2. I contact Hotels.com and they could not do anything about it. Horrible, I should of just booked directly with the hotel. When it comes to problems they washed their hands and won't help you!
Isabel
5 晚旅行
10/10
真實旅客
5 晚旅行
10/10
Pablo Hipolito
4 晚旅行
10/10
Peter and Evette
5 晚旅行
10/10
I booked this holiday because of the reviews and I was not disappointed. Infact, this resort was more than I could have hoped for. The staff and the customer service was some of the best I have ever experienced. The food options were plentiful and there was always something to eat or drink. The alcohol was truly unlimited, accessible and the bartenders were a laugh. There was even alcohol in the rooms for us to enjoy. Definitely good value for money.
Anna Elizabeth
4 晚好友同遊
8/10
Was a nice stay. Staff couldn’t be kinder and go the extra mile.
Had an issue at check in and got an upgraded room (we paid additionally for) late which shortened the days enjoyment. Front desk staff should’ve handled better/smarter. otherwise a lovely stay. Great food overall, nice pools, generous staff.
Negatives: Lots of guests at one time. Pool and surrounding area was overly busy, but was still enjoyable. Recommend Riu have a vegetarian menu.
Cheryl Tova Ben
3 晚浪漫之旅
10/10
The beach area is amazing. The food options, drinks and courteous derive are all excellent.
Eleanor
5 晚好友同遊
8/10
There were two things I didn’t like about the hotel. First, the bar used reusable glasses that weren’t properly cleaned—I even found a hair in one of my shots, and it made me feel sick. Second, there was a lot of noise between 2 to 5 a.m., which made it really difficult for us to get a good night’s sleep.
Negar
7 晚浪漫之旅
10/10
The service and staff were excellent. Extremely clean and beautiful property. Would love to go again someday!
Daphne
3 晚家庭旅遊
10/10
The staff was amazing and the activities and entertainment were greatv
Susan
5 晚家庭旅遊
10/10
Amazing
Lauren
4 晚旅行
8/10
Stephanie
4 晚旅行
8/10
I love that the hotel is smoke free. I wish the hotel had a show every night. I had a great time hanging out at the pool and the beach.
Patrice
5 晚好友同遊
10/10
Food was amazing, staff were helpful. Waiters were very courteous. My only issue was the room description. We thought we were getting a 2 bedroon suite but it was 2 separate rooms.
annicke
4 晚旅行
10/10
Rochelle
4 晚旅行
10/10
Maybe need billiard table.
Ma Lourdes
4 晚浪漫之旅
8/10
The views were amazing and staff very nice , however the rooms need some updating and better ventilation , it was very humid and damp in the room.