魯伊宮美洲全包式飯店 - 僅限成人入住 - 坎昆

It’s a little weak sauce they shut down swimming pool too early. Best to stay in Hotels that offer late swimming and better drinks. They offer wack drinks that get you faded. The food is trash but the shrimp pasta was the legit!

I was so impressed by the precautions they took for Covid.. Stunning property with impeccable service and not so great food.

This trip during Covid was amazing. Check in was a snap and our luggage was cleaned as soon as we came into the hotel. Also for Covid safety measures you must stand in a solution to clean your feet, have your temperature checked, and sanitize your hands prior to entering the hotel. Please note that this is pretty much stand where ever you go in Cancun so if you have a problem with it don't go. Also while inside masks must be worn. It is only acceptable to not wear a mask while outside at the pool and beach areas. The rooms were just ok and nothing special and they did have a little musty smell. But being next to the water for that long it is too be expected. The hotel itself is showing its age a little and is in need of renovations soon but was still very well maintained and always clean. The pools were very nice had one with noise and one that was more relaxing. The service is was set this apart, as we were always asked if we needed something to drink and taken care of at the dining areas. Over all great stay! Would highly recommend!

We had a great time in mid-July. Hotel was about 25% full. All staff wore masks at all times. There were no toiletries in the rooms. The mini-fridge had beer, water, and soft drinks. You were asked to use the app on your phone for any requests and menus at restaurants. Everyone was very friendly and the service was excellent. Easy to find a lounge chair even if you were a late sleeper. Join in on the water aerobics and games at the pool.

I had a great time at the Riu Palace! Only about 20% occupied, I would say, everyone was extremely helpful. The food was good and the gym was also. The staff is beyond great! And I can't say enough about the beach. White sand. Cool/warm water. The buoys are far enough out so you can really get in a good swim. Room was wonderful with the fridge filled with free drinks. Lots of movie channels to watch also. Super hotel!