Staff was very friendly and concerned for the guests needs. Property itself was lacking. Stairs needed to reach 2 of the 3 floors and no elevator. Property says Non-Smoking hotel yet the hallways smelt of smoke (and other odors) and there were several cigarette burns in the bedding. Didn't notice the smoke in the room very much. Several of the towels had visible stains - washed yet but the stain was still there. Door to the room stuck - had to force the door open with my shoulder even though unlocked.
真實旅客
2 晚家庭旅遊
2/10
The key card wasn’t working, the towels were dirty and stained, the breakfast was very limited and the key to the fridge to get cold breakfast items was lost or lock broken the front desk said. Terrible experience, will never go back again. Don’t recommend.
Cesar
1 晚家庭旅遊
8/10
Erin
3 晚家庭旅遊
8/10
Albert
1 晚旅行
10/10
Isaiah
2 晚旅行
10/10
Michael
1 晚旅行
2/10
Alissa
8 晚家庭旅遊
10/10
It was easy to check in ahead of time.
Edward
1 晚商務旅行
2/10
I confirmed a pay at the desk.Reservation. I received an email with a reservation number. I was traveling to chicago for a late night.Concert and decided to stay over instead of trying to drive back to northern wisconsin that same night. The concert ended late and and by the time we got to our car, navigated traffic and headed to the hotel, it was well after midnight. I noticed I had five missed calls from an unnamed caller and a few text messages. By the way, my phone was in my purse. And my watch was on DND sitting the concert. In a text message, the hotel advised me that they were canceling my reservation. I had notified them that it would be a late arrival. Unfortunately, I thought that with an email reservation. Whether I had paid ahead of time or or had chosen to pay at the desk meant that I had a room reserved. We arrived at two a m only to find that they were sold out and had given our room away. All the other hotels in that immediate area were also sold out. We ended up sleeping in our car.