Try to make reservations for the restaurant when first day I came. And find all the restaurants in hotel are not available except the buffet. and for the rest 4 days of my stay, i can only ate buffet, which is so bad.
They also make a mistake on the room.i came with my friend, we booked a 2 beds room, but there is only 1 king size bed room left. Was Told that was the last room they have. So we have to sleep on one bed.
Jingjing
Jingjing,3 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2024 年 3 月 8 日
Yiran
Yiran,6 晚旅行
Expedia 真實旅客評語
2/10 不太好
2023 年 12 月 22 日
zi xu
zi xu,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023 年 8 月 4 日
服务超级棒,出现方便,Bus可以到很多地方。只是海边应该增加遮阳伞。
Youyou
Youyou,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Shermona
Shermona,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Buena
Todo bien solo no muy comodo y no puedes hacer reservas para el dia que llegas ni hablando por telefono ni nada para los restaurants solo puedes comer en el de bufett
VICTOR RAFAEL
VICTOR RAFAEL,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 8 日
LUIS
LUIS,3 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 23 日
July 2025 Stay
Staff great as was cleanliness. Getting a dinner reservation is very difficult leaving guests with option only for buffet. The food was better than I expected after reading reviews prior to arrival. Know you will have access to pools and food at 2 other Solaris properties. The new sports bar was fun to visit one evening.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 10 日
Disappointed with GR Solaris
I was very disappointed in the room accommodations. I booked a lagoon view however, the view was of the street and they had construction. They eventually upgraded me to an ocean view, which was much better. The other problem was their restaurants, we were not able to get reservations at any of the restaurants without being put on the waiting list. They have three restaurants at the location, however, two of the restaurants Was closed most of the time. we were only able to dine at one restaurant after being put on a waiting list. Most of the time it was empty, however we were told they had no availability by the front desk. I truly believe they had a staffing problem in all three restaurants and we’re not able to accommodate guests.Very disappointing.
J
J,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 30 日
Ahmed
Ahmed,4 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 16 日
Food was trash service was slow pools were trashed
Nathaniel
Nathaniel,6 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 10 日
Dustin
Dustin,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Solo fue una noche lástima ,fue estupenda de seguro volveremos todo estuvo genial
Guillermo
Guillermo,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
Good place to stay
Larry
Larry,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
Ethan
Ethan,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 20 日
Los empleados del hotel muy amables todo el ti
Liset Roman
Liset Roman,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
Arlene
Arlene,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 20 日
The staff was very nice and the rooms were cleaned everyday. We enjoyed our stay.
Mou
Mou,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 19 日
This was my second time staying at this hotel. Most of it was good except their towels. The towels are very old and very worned out. I suggest you bring your own towels. Also, it was very hard for us to get reservations at any of the hotel restaurants. We were there 6 nights and we did not get to eat at any of the hotel restaurants. We really enjoyed the nightly live entertainment. The buffet has a good selecting of foods. The hotel is near a bus stop which makes it easy to go in and out of town. Went with my two young children, ages 8 and 9 and my elderly mother. We all felt very safe. The hotel sits on a very steep hill and it was difficult for my mom to walk up to the hotel. Handles on the side walkway would be very helful for support for elderly people. Other than that, it was a good hotel to stay at.
Diana
Diana,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Clean and close to the beach
Rita Aligo
Rita Aligo,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 18 日
Everything absolutely perfect.
Todo maravilloso. Excepto que no entendemos como habia un solo tipo de cerveza XX equis,Mexico que es un pais con cervezas buenisimas como la Corona y Modelo y no habia ninguna.ni la Heineken internacional.
Por lo demas quedamos encantados con el servicio y la amabilidad de todos alli. Volveriamos en cuanto podamos.
Ailetty
Ailetty,3 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 18 日
Trying always to get money out of you.
Air conditioning really loud they didn’t ask how was you stay drink did not taste good either.