The only complaint we had was having to go to neighboring hotel for a luggage cart, lobby coffee, and sometimes to find the front desk staff.
Amy
Amy,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
Disappointing
Check-in was great. They have a dog exercise area which was great, with ample parking. However, the TV in our room was not working and we could not get anyone to help us. The desk clerk, who said he was the manager, told us they had "more severe issues to take care of" and said this was a low priority for them. Also the "bold" coffee tasted like hot water.
Cynthia
Cynthia,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月1日
Shawn
Shawn,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月29日
Mary
Mary,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月29日
You are on your own
Couldn’t use the washer/dryer at this facility or the Embassy Suites which is attached. Employees state they have no idea why they don’t work but guests can call number on machine. This is poor management from Corporate. Employees also don’t know rules about toll road and HOV restriction on 66. Again poor management by Corporate.
Clarissa
Clarissa,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月21日
It’s 3rd time my husband and I stied in this hotel. We like the location because it’s really close to our son’s apartment. Their breakfast has been the same menu and not a lot of choices but the staff who has been working there is excellent lady.
Reece
Reece,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月12日
Darlene
Darlene,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月2日
Zachary
Zachary,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年9月20日
paul
paul,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月19日
There was an approximately hourly thumping noise day and night that would wake me up throughout the night. When I complained after the first night I was told it was being addressed. Each day same story. Not fixed by the day I checked out.
Trein
Trein,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月13日
Nesanel
Nesanel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月11日
Theresa
Theresa,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月28日
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月11日
Biggest problem? Roaches in the room. A LOT of them. I've never seen anything like that at a Homewood Suites before. The halls were dirty and smelled awful. The rooms look like they hadn't been cleaned. And it was next to impossible to get help from staff.
Frederick
Frederick,2 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2024年7月30日
Corey
Corey,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月30日
Lots of Space
We booked this hotel for just an overnight as it’s about a halfway point between Charleston, SC and our home in Boston, MA. We booked a King bed suite, plenty of room for 3, great place to get a great night’s rest and the breakfast buffet was convenient too!
John
John,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月28日
Great service and rooms!
Michele
Michele,2 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年7月28日
Nick
Nick,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年7月27日
I have stayed at this property before and don’t remember it like this or wouldn’t have booked it again, and certainly won’t stay there again. Super musty smell throughout property. People leave their trash in hallways. Actual ROACH on my ‘kitchen’ counter. Stayed 6 nights, had to go to front desk 3 of them to replace the coffee I had drank. Too expensive for this type of place. Very disappointed!