Had to move rooms 3 times. Ants in first room. They came in room and sprayed pesticide while I was out even though I had a sign on door. The smell was so bad it gave me a migraine. The housekeeper stated they had tried to get rid of them before. So they knew it was an issue. Second room had lady bugs and falling apart shown in pics. The second room was too small
Also based on our needs at booking. Cold showers everyday. Front desk has no authority to do anything besides check in/out. No manager on duty. Would not even allow us a refund to check out early even though they had horrible issues. Could not check safe to see if there was my face wash left behind in one of the 3 moves. The breakfast was good and the lady in the food area was super sweet. Other than that the rest of the front desk staff was rude and not accommodating. Only saw a person if you rang a bell to receive service. At checkout they could not print a receipt since I book on hotels.com. First time I have ever experienced that when using this site. The confirmation number given by hotel is not recognized by IHG so I cannot post a review there. The was by far the worst Holiday Inn Express and Suites I have ever stayed and would not suggest it to anyone. I assume if you had no needs or complaints it would give you a place to sleep and a good breakfast. But if you need any additional assistance or have concerns you will leave mad and unsatisfied. I would book next door at Hampton Inn if I needed a place again.
Heather
Heather,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Amanda
Amanda,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Amanda
Amanda,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Perfect room for us
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月6日
Steven
Steven,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月5日
Kayleigh
Kayleigh,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月1日
Joseph
Joseph,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月25日
Lee Ann
Lee Ann,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月24日
Staff was very friendly and attentive to our needs.
Michael
Michael,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月17日
Charles
Charles,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月21日
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月15日
Roger
Roger,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月14日
Paul
Paul,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月8日
Kids liked the outside pool. Pull on couch was comfortable.