Nice new hotel in Grindelwald, provide free pick up service are bonus , room is clean and tidy , nice view of Eiger and walkable to train station and top of Adventure cable car entrance . Will recommend to stay here
EXCELLENT PLACE TO STAY!! Only option if we are going back to Gindelwald again
LAM
LAM,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
rachel
rachel,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Alexander
Alexander,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月18日
After 5 stays in Grindwald. This was a nightmare
I have been 5 times to Grindewald and this is the worst stay ever. The night before my departure. I contacted the front desk to please help me arrange transportation to the train terminal. I needed to be at the train terminal by 0600 am. To make it on time for my international flight. I was notified that they dont start providing transportation until 0800 am. I asked for help to help me find a taxi or other private transfer methods. The staff did not have a taxi contact info. He told me to google it. He did not know the bus schedule either. He told me my only choice was to walk to the terminal early in am. With freezing temperatures, 3 females, and one of them really sick. I wasnt going to walk with all our luggage. As we walked from the train station earlier during the day. And it was sleepary and dangerous due to weather and therr was ice on sidewalks.
I explained to the person in reception that I was risking lossing my international flight from Zurich. He did not seem to care. He did not make any efforts to help me find a solution. I tried contacting a taxi and private transfer but I do not speak German and did not undertand the voicemails. I ended up having to wait until 0800 am. Did not make it to Zurich on time. My sisters were flying to a destination were the arline only provd only 1 return flight from Madrid a week. So the rest has been a total nightmare. We ended having to purchase new tickets and make extra connections and spending more $$$$.
Jenny
Jenny,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Wunderbares Hotel.
Frühstück sehr gut und reichhaltig.
Welness bereich schön und gemütlich.
4 Sauna Dampfbäder .
Betten sehr gut
Alexander
Alexander,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月13日
Top 👍…. Mais
Hotel et spa très sympa avec et bon accueil et et un petit dej généreux!
Par contre, le restaurant ! Je ne comprends pas pourquoi si nous prévenons plusieurs jours en avance qu’il y a une personne sans viande et sans lactose qu’ils n’arrivent pas à anticiper un plats adapter ! Le diable ce cache dans le détail et cela et vrai quand il s’agit de vouloir apporter un service de qualité ou pas! Un peu déçu de ce service là
Simon
Simon,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
You won’t want to leave
The most amazing hotel location is perfect staff are amazing rooms are beautiful the spa is incredible you can not fault this hotel on anything we did not want to leave
laura
laura,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Adolfo
Adolfo,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月29日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Incrível
Tudo maravilhoso, o café, spa, o bar, o quarto, amamos!
José Mauro
José Mauro,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Camila
Camila,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
This was part of a 21 day trip and was by far my most favorite. The staff and bar tenders were amazing! The views were fairytale perfect!