Check in was easy and stuff was nice. But when we got to the room it smelled horrible, like a wet dog. Bed was clean but everything else felt and looked dirty
Illona
Illona,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Joyce
Joyce,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
John
John,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 21 日
Full fridge & fuzzy feet
It was a great location for a decent price. They were training a new employee at check-in and it all went smoothly! The room could have been a little cleaner - fuzz on the floor stuck to my feet. The suite was wonderfully equipped with a full fridge!
Dragon
Dragon,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 16 日
Jean
Jean,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 15 日
Awful hotel
The air conditioning did not work. The temperature in the room did not get below 85 degrees,
Jean
Jean,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 10 日
all was fine but the sofa was very dirty
michael
michael,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 30 日
Not as expected
The hotel is run down and not as advertised. There were homeless people in the parking lot.
Tracie
Tracie,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 20 日
Wendy
Wendy,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 18 日
Paula
Paula,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 3 日
There was no soap in the room and I didnt get the wake up call I requested. Pretty basic stuff.
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 21 日
Marianne
Marianne,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 16 日
Jeffery
Jeffery,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 16 日
The lobby was nice. First room we entered into had such a terrible scent of food and dirt. The toilet when flushed the water was rising and then it couldn't flush. After speaking with reservation we were moved to a room on the first floor. OMG the scent and smell of the room again smelt badly. At that point we were there for graduation and could find another hotel. We went to target and purchase Lysol, Clorox wipes and disinfectant and clean the room in order for us to spend 2 nights. For sure the rooms need better fans etc. Each time we walked into that room the scent was horrendous. Now for the bed we found other human hairs which told us the sheets was not changed. We also had to get extra sheets to change it ourselves. We do have pictures of everything. The floors was sticky and can see the dirt on our socks. The sink in the bathroom was fitly, also have pic of the dirt that came out of it (gross) In order to not be in that room for too long we stayed out later than usual and only slept at night. Yes I understand that this is a new ownership and it would take time to renovate but try walking into those rooms and see if you as a human appreciate the stench and dirt. IHG is known for high standards and I had those expectations but this was the worse. Mind you this is my second time staying at this hotel. I gave it a second try and hope that the renovations was done but the experience did not improve. For all of this reasons I would not recommend any human to stay
CINTRA
CINTRA,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 8 日
Loud and dirty
Doors were slamming all night, there were chips on the floor in our room, would n ver go back
Gregory
Gregory,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 3 日
Bernard
Bernard,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 3 日
The coffee pot did not work in the room.
Lloyd
Lloyd,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 2 日
Jodi
Jodi,1 晚旅行
Travelocity 真實旅客評語
8/10 非常好
2025 年 4 月 28 日
Timothy
Timothy,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 4 月 28 日
Tired room, no hot water, poor temperature control, indifferent staff.