納紐埃特希爾頓花園旅館飯店

Not staying here again.

Didn’t get the room I reserved, the pool is out of service in August, the coffee maker was gross in the water reservoir

Stephen, 1 晚商務旅行, 2021年08月15日

Hotels.com 真實旅客評語

Rude, unprofessional staff.

They gave my double room to someone else and stuck me with a king. I was travelling with an employee and they told me they had no rooms to accommodate me. The desk clerk was curt and dismissive and I was forced to find lodging 20 miles away at a dumpy lower priced hotel. I will never book with this unprofessional fly-by-night esrablisent AGAIN.

Justin, 1 晚商務旅行, 2021年07月23日

Hotels.com 真實旅客評語

Sleeping in the car might’ve been a better option.

This room was deplorable. To start I purchased us a king bed to only be given a double and told their were no kings. The picture below show the issues regarding the room ie: room smelled liked drugs, their were air filters throughout the room, air dryer sheets were placed in the AC vent, tissue was placed in a ceiling hole, there’s a brown smeared mark on give wall and we were woken up cleaning staff knocking numerous at 9 am when check out is at Noon.

noelle, 1 晚旅行, 2021年07月16日

Hotels.com 真實旅客評語

I was very disappointed, I was stress out the whole time in the hotel. This was the worst hotel, rooms doesn't match internet image! They gave me one wash rage for two night stay, white shower rage was had brown stain on it, bath room was dirty, mold in tile, furniture was falling apart. Bed sheet was stained, The Air conditioner in my brothers room was broken his whole stay contact the manger she said she was going send the maintenance guy to fix it, it was never fixed. When I walked in the room it was musty, I was going to check out the fist night and find another hotel, but because book through hotels.com, I could'nt get my money back. I have Photo of all the issues. The only reason I chose to stay there is because it has a Hilton flag but it was the worst decision!

Garfield, 1 晚家庭旅遊, 2021年07月10日

Hotels.com 真實旅客評語

Big suite size comfortable bed clean room all amenities fully stocked and working

1 晚旅行, 2021年06月19日

Expedia 真實旅客評語

A mixed bag

Internet connection was very poor, staff was nice and friendly

Rajesh, 1 晚家庭旅遊, 2021年06月18日

Hotels.com 真實旅客評語

Love to stay again

Jessa, 2 晚家庭旅遊, 2021年06月02日

Hotels.com 真實旅客評語

Great front desk staff

John & Andres at front desk were great! Will recommend back

Phillip, 1 晚旅行, 2021年05月30日

Hotels.com 真實旅客評語

This property only cleans their rooms every third day due to COVID. We were there four days and the room was never cleaned. The second day we asked for towels twice and finally had to go to the front desk and wait for them to give us towels. I brought my dirty towels to the front desk. I emptied my own trash cans into the trash can by the ice machine. The maid on my floor didn't have any caffeinated coffees on her cart. I had to go back to the front desk each day for caffeinated coffee. The front desk staff was not helpful. Grrrrrr. I do not recommend this hotel.

3 晚家庭旅遊, 2021年05月29日

Expedia 真實旅客評語

Our heater did not work. I believe they knew already and should not have put us in that room. The door to the bathroom squeaked loudly enough to wake everyone in the room. That is a simple fix. What is wrong with these people? The sign by the street is not visible at night. They are behind the Hampton Inn. I have stayed at 2 Comfort inns and both were better than this Hilton. The person at the front desk did not show up when I checked in and when I checked out. They need a bell for the front desk. On check out I finally just threw the door cards behind the desk, because I had to go. This hotel is not worthy of the Hilton name, and I will not stay at a Hilton again.

1 晚家庭旅遊, 2021年05月28日

Expedia 真實旅客評語