Room was musty and the carpet was damp. We had to have a window open and the fan on all night so that we could sleep.No matter how much room spray and Lysol we used it didn't help. We would of left but there were no other rooms to move to. Worst room I have ever been in and no compensation other than the container of room spray from the front desk and an apology
jacqueline
jacqueline,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
Good service
Craig
Craig,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
David
David,7 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
We have stayed here in the past and have always been very satisfied.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 11 日
Comfort needs help.
Bed comfort is poor and chairs poor! Worn out and all need replaced. Free breakfast was good with a good variety of breakfast items .
James
James,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
So comfortable!
The hotel was fantastic! Our room was spotless and very comfortable, and the staff were incredibly friendly and helpful throughout our stay. We would definitely stay here again!
Jamie
Jamie,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 1 日
DANIEL
DANIEL,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 31 日
No elevator ?
My husband and I were a bit dismayed to discover our room was on the second floor and there was no elevator. Had we known this we would have requested a first floor room. It was difficult for us to navigate with stairs, being older and lugging suitcases.
Breakfast was very nice. The lady working there was working very hard to keep the food display well stocked.
Gayle
Gayle,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
Great place to stay.
Room was very clean and smelled great. The pool and hot tub were also a plus
Denise
Denise,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 13 日
Megan
Megan,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Debbie
Debbie,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 30 日
Jennifer
Jennifer,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 29 日
Not sure why but the room seemed damp and humidity.
Naomi M
Naomi M,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
Kathy
Kathy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
Very positive experience; staff friendly and helpful
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 26 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 23 日
All around great experience. Friendly staff , clean rooms and a great value . Will definitely stay again and again.
Troy
Troy,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 23 日
Took forever to check in, literally 30 minutes. Rooms weren’t clean and ready.
Darrin
Darrin,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Maria
Maria,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 12 日
Julie
Julie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 9 日
We stayed for 6 days to help settle a family members estate. Every single employee went above and beyond. My sister's a little difficult at times and they had no problems with her. I would highly recommend if you need to stay in West Branch do it here.
Renee
Renee,6 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Only wish there was an elevayor
Christine
Christine,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 31 日
Dre was super friendly and efficient at check in. Lots of parking was available and the room was clean and quiet.
Merissa
Merissa,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 30 日
Pool was good.
Sherry
Sherry,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 29 日
The room has barely any lighting, especially since we were facing the ba