我是否可以免費取消坎昆佛朗明哥全包式度假村的預訂並收到全額退款？

可以，坎昆佛朗明哥全包式度假村在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

坎昆佛朗明哥全包式度假村是否有游泳池？

是的，住宿提供2 座室外游泳池和兒童游泳池。

坎昆佛朗明哥全包式度假村是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

坎昆佛朗明哥全包式度假村是否提供停車位？

是的，住宿提供免費自助停車服務。

坎昆佛朗明哥全包式度假村入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。退房時間為 12:00。

坎昆佛朗明哥全包式度假村是否附設賭場？

此度假村沒有賭場，但皇家犛牛賭場與運動博彩 (開車 17 分鐘) 和杜拜宮殿賭場 (開車 18 分鐘) 都在附近。

坎昆佛朗明哥全包式度假村和附近有什麼好看好玩的？

坎昆佛朗明哥全包式度假村具備2 座室外游泳池和健身中心，以及Spa 服務和花園。

坎昆佛朗明哥全包式度假村內部或附近是否有餐廳？

是的，此住宿附設 4 間餐廳，具有露天用餐環境、披薩和海景。

坎昆佛朗明哥全包式度假村有附設私人浴缸的客房嗎？

是，每間客房都有全浸式浴缸。

坎昆佛朗明哥全包式度假村附近的環境怎麼樣？

從坎昆佛朗明哥全包式度假村走路只要 13 分鐘就可以到拉伊斯拉購物中心，另外走 18 分鐘還可以到黃金島。大家都說這間度假村的位置非常方便。

坎昆佛朗明哥全包式度假村住宿資訊、相片和旅客評語

Q: 坎昆佛朗明哥全包式度假村是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: 坎昆佛朗明哥全包式度假村是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: 坎昆佛朗明哥全包式度假村有附設私人浴缸的客房嗎？

是，每間客房都有全浸式浴缸。

2/10 不太好

2023 年 4 月 25 日

Management is poor, There was also fresh menstrual blood on the mattress. And lots of cockroaches. I Have taken pictures and archived them. All in all, dirty and dishonest.

WILSON，1 晚好友同遊

Expedia 真實旅客評語

4/10 一般般

2025 年 10 月 23 日

Estadia com problemas

Foram dias difíceis, fiquei uma semana hospedada. Tive muitos problemas no quarto, dei azar peguei um quarto antigo com banheira estilo americana que a água do banho não descia, no segundo dia o vaso entupiu, no terceiro dia deu um temporal que o quarto alagou pela porta de entrada, bem em frente ao banheiro e pela janela que deveria ser bem vedada. Descobri que tinha entrado água indo no banheiro pela manhã, quase escorreguei. Os funcionarios vieram sempre arrumar e secar o quarto, mas já estava cansada de problemas todos os dias, quis trocar o quarto e falaram que não tinha nenhum disponivel, mesmo eu me oferecendo para pagar mais para ficar em um quarto melhor, um absurdo! Sobre os funcionarios, eram bem atenciosos mas insuficientes, ficavam sobrecarregados. Restaurantes sempre com fila de espera, restaurante da piscina com poucos lugares. Sobre a comida, tudo tinha o mesmo gosto no restaurante principal, colocam coentro em tudo e em excesso, um horror, o que salvou foi o jantar no restaurante em frente a praia que servem comida italiana, essa muito boa. A localização é otima, a praia é linda, podia ter atendimento para bebibas nas cabanas da praia. Se voltar a Cancún, não ficaria novamente neste hotel.

Karen，7 晚好友同遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 19 日

Excelente experiencia en el hotel recibí un upgrade de habitación con salida directa a la alberca y vista a la playa. Las instalaciones son hermosas, pero lo que realmente hizo que mi estancia fuera especial fue el increíble trato del personal en especial el barman del bar palenque. Su amabilidad y atención hicieron que me sintiera completamente a gusto. Sin duda, un servicio excepcional que marcó la diferencia.

Enrique，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 12 日

Great beds , and hot water , cold air , wonderful beach , the buffets selection wasnt great , but i had 3 egg omlette and cereal for breakfast , went to the little sit down resturant for lunch and it was wonderful , for dinner chicken potatoes and salad were always good

Danny，7 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 23 日

Muy limpio

Me encanto, el personal muy amable y atento, las instalaciones muy limpias, lo único que le pondría un 5/10 es el wifi que no tenía buena señal

Flora Edith，4 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 20 日

Buena experiencia

Habitación muy buena swimup vista al mar , en general la parte de las habitaciones muy bien , falta mejorar la estética de los restaurantes , pocas mesas , la música ambiental de los años 60 , la comida buena , el personal lo mejor .

Nury，2 晚家庭旅遊

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 9 月 13 日

Hotel renovado frente a la playa

FRANCISCO，1 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 26 日

Excelente hotel

Desde el recibiendo fue excelente el personal todo muy amable, nos decoraron la habitación super bonito, la comida muy rica, la ubicación perfecta, nuestro mayordomo muy atento. Sin duda regresaría a este hotel.

Maritza，3 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 8 月 22 日

Le ase falta mas variedad enlas comidas

Lety，6 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 17 日

Rosemeri，1 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 8 月 9 日

Bjørn-Thore，12 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 7 月 29 日

Glenda，7 晚旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2025 年 7 月 24 日

Everything was great. The back of the hotel was beautiful. The only thing I didn’t like was the entrance the rooms still need a little bit of updating like painting the bathroom that was in my room was really foggy. There was no air ventilation other than that, everything was really good. The staff was amazing when it came to the food. The food was okay I expected more of a Mexican traditional food. There were no seafood options. I ordered a burger and I wanted jalapeños. The lady told me jalapeños were not available with hamburgers orders only for nachos 😏😏😔. Even though I was unhappy with my burger, she was an amazing waitress. Her named was Sara I gave her a compliment on a little star. She had her face and she told me how to do it even though it had nothing to do with the food order. All around the hotel was good. The only thing I didn’t like about it was ordering drinks at the bar the one in the lobby area The first time I went Sunday 7/20/2025 everything was good but the night after that07/21/2025 , the person that was in charge of the bartenders was a little bit rude, and told me that certain drinks wren’t cover by my bracelet He made me feel like I couldn’t pay for my own drink, which was stupid. Don’t remember his name but he was a total d. Any who the next morning before we left in the morning staff was amazing. 07/23 the manager in charge in the morning told us to come back and was glad we came to visit. I believe his name was Francisco..

Cynthia，3 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 23 日

Diana，8 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 23 日

Horrible food.

Yareneys，3 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 22 日

Las instalaciones un poco viejas

Alan Eduardo Luna，4 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 22 日

Todo excelente

Mariela，3 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 22 日

La atención del personal de el área de las albercas es excelente

Miguel Angel，21 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 22 日

The only issue I had was with the wifi. There was barely any service.

Adele，4 晚家庭旅遊

Expedia 真實旅客評語

4/10 一般般

2025 年 7 月 22 日

Waiting line to eat very disorganized and disappointing. I’ve stayed in one of the pool rooms and paid more for it..outsiders were entering the “private” pool all the time and seating in people’s balcony as it was theirs making it very unsafe to leave personal belongs in it or even the balcony door open. When talking to the hotel staff they don’t care at all. Very few of them are friendly and polite. Kuddos to Jesus, Diego, Axel and Sophia.

Andréa Guerra，6 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 22 日

Reserve solo por una noche para mirar el hotel y woooooow quede enamoradisima regresamos en febrero primero dios paro una estancia de 4 dias

Mireya，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 22 日

Very nice place with friendly and helpful staff

Miriam，3 晚浪漫之旅

Expedia 真實旅客評語

2/10 不太好

2025 年 7 月 21 日

The photos were deceiving , our fort room had a strong humidity smell , the room has nothing to do with the photos in Expedia , food very limited and without taste, the bathroom was dirty look. We requested to change room with a better smell, still nothing to do with the amenities in the photos , the tub water faucet was broken and was put back backside lol and the piece to allow the water to come out by the shower was broken jjj we had to use big plastic glass to shower. Not too many options of food, and drinks. The Italian restaurant that is only with reservation do not go. The only with worthy was Josue (Haitian) in the activities reservation department , very friendly and helpful !!!

MAYREN，3 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 21 日

Foods & drinks facilities, the pool, bars were great. Things we didn't like Pillows cleanses, beach was not clean & accessible, water was running to the hallway from the bathroom, one of the cabinets drawer was not opening, the closet doors were not closing properly, all this items we discovered at the time we took the room.

Isidro，6 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 21 日

Martin，3 晚浪漫之旅

Expedia 真實旅客評語

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