See all properties

SureStay Plus Hotel By Best Western Portland Route 52 West

2.5 star property
Portland hotel with indoor pool and restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel By Best Western Portland Route 52 West

Reception
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi
Lobby
Indoor pool, sun loungers
Desk, laptop workspace, iron/ironing board, WiFi

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Gym
  • Laundry facilities
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Sofa bed
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
The price is $70
includes taxes & fees
$60 per night
Jan 1 - Jan 2, 2025

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Private bathroom
Hair dryer
Microwave
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Bathroom | Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Separate bedroom
Hair dryer
Separate bathtub and shower
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

Similar properties

Fitness facility

Baymont by Wyndham Franklin

Pool
Free breakfast
Free parking
Free WiFi
8.2 out of 10, Very Good, (999)
The price is $64
includes taxes & fees
$58 per night
Jan 19 - Jan 20, 2025
Baymont by Wyndham Franklin
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
9239 Highway 52, Portland, TN, 37148

What's nearby

  • Sumner Crest WInery - 3 min walk - 0.3 km
  • Kentucky Downs - 6 min drive - 7.4 km
  • Gaylord Opryland Resort & Convention Center - 36 min drive - 53.5 km
  • Opry Mills - 37 min drive - 55.9 km
  • Grand Ole Opry - 38 min drive - 54.3 km

Getting around

  • Nashville International Airport (BNA) - 43 min drive

Restaurants

  • ‪Portland Pizza & Pub - ‬8 min drive
  • ‪Sonic Drive-In - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪H G Hills Food Store - ‬8 min drive

About this property

SureStay Plus Hotel By Best Western Portland Route 52 West

Enjoy your visit to Portland with a stay at SureStay Plus Hotel By Best Western Portland Route 52 West. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in available
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • 24-hour fitness center
  • An indoor pool
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Freezer
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0.0 per 24-hour period (rates may vary)

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

SureStay Plus Hotel By Best Western Portland Route 52 West Hotel

Frequently asked questions

Is there a pool at SureStay Plus Hotel By Best Western Portland Route 52 West?
Yes, there's an indoor pool.
Are pets allowed at SureStay Plus Hotel By Best Western Portland Route 52 West?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Plus Hotel By Best Western Portland Route 52 West?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Plus Hotel By Best Western Portland Route 52 West?
You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-in and contactless check-out are available.
Is there an onsite casino at SureStay Plus Hotel By Best Western Portland Route 52 West?
No, this hotel doesn't have a casino, but Kentucky Downs (6-min drive) is nearby.
What is there to do at SureStay Plus Hotel By Best Western Portland Route 52 West and nearby?
SureStay Plus Hotel By Best Western Portland Route 52 West has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near SureStay Plus Hotel By Best Western Portland Route 52 West?
Yes, there's an onsite restaurant.
What's the area around SureStay Plus Hotel By Best Western Portland Route 52 West like?
SureStay Plus Hotel By Best Western Portland Route 52 West is located a short 3-minute walk from Sumner Crest WInery.

Reviews

7.2

Good

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Todd, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The curtains were dirty The pool was out of service and had been for 2 weeks per the last up front The breakfast wasn't to bad but how can you have cereal but no milk The ladies upfront were ABSOLUTELY AMAZING The only reason I booked that hotel was because it was suppose to have a pool and my granddaughter needed something to do in her down time because she is high functioning and can't sit in a room all the time Well that didn't happen at all
Brandy, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Very let down by the fact the pool was closed. The bathroom had a very musty damp smell to it.
Zachery, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sammy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lady at checkin was very pleasant. Room was clean, bathroom was clean, beds are comfortable. This was large room, temperature was perfect. Hotel is easy off highway, restaurant next to hotel. Nice stay
Robert, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Claudine, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Gary, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Staff & Breakfast Wonderful location
Staff extremely friendly & helpful Breakfast had lots of options and location very convenient.
Vicki, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jamie, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jessica, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Poor communication by staff regarding carpet cleaning the morning of check-out. The air in room was turned off at check-in despite it being 90 degrees outside.
Dolores, 1-night romance trip
Verified Expedia guest review

6/10 Good

This hotel is okay. Nothing special. Bed was comfortable, and the room was reasonably clean. The facility could use some cleaning up and basic repairs. Nothing to really complain about but nothing to brag about. If I’m in the area again, I’ll choose another hotel nearby.
Gerald, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Lucas, 1-night trip
Verified Expedia guest review

2/10 Poor

Mike, 1-night trip
Verified Hotels.com guest review

6/10 Good

The staff was very good, polite and friendly. Breakfast was decent. However the bathroom door frame in our room was moving 2” in and out. And the door itself didn’t latch. The bathroom sink barely drained, and the hair dryer was throwing sparks out.
Stephen, 2-night trip with friends
Verified Expedia guest review

2/10 Poor

Don’t do it!!
The keys didn’t work and would have to be let in by the person at the front desk, the air didn’t work in the room, it stunk and there was trash and stains all throughout the hallways. It used to be a good hotel. I noticed the owner there making TikTok’s instead of tending to his hotel. I used to stay here often years ago and he’s just let it go downhill. Stay somewhere else. It was a complete letdown. I got a refund and got the heck out of there after 5 minutes
Christina, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Taylor, 2-night trip
Verified Orbitz guest review

6/10 Good

They staff was very nice but the room needed some attention they curtain panel had dust covering it the bed skirt had something on it and the remote back was missing. The lights flickered maybe a short ? The upkeep needs attention but the staff was awesome and I felt safe at location.
Tracy, 1-night trip
Verified Orbitz guest review

8/10 Very Good

Everything good except for the wall of the bathroom that has moho and the people at night at the bar it was noisy and seems like dangerous
ALFREDO, 1-night trip
Verified Expedia guest review

6/10 Good

Will not stay again
Pros: Staff super friendly and helpful. Great water pressure. Cons: Tub was disgusting. Hotel old and run down. Attached to a restaurant/bar with a lot of drunks hanging around in and out of the hotel. Will not stay again.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sophia, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Very friendly staff
Kathleen, 1-night family trip
Verified Expedia guest review

6/10 Good

A/C in the room didn’t work properly. Complained to front desk. Spent 4 days & 3 nights & never had room service come to the room for clean towels or linens. Staff was very nice.
Timothy, 3-night family trip
Verified Expedia guest review

6/10 Good

I stayed here several years ago and it was much nicer. I arrived at 2:45 and check in is at 3. The desk ckerked checked me in and gave me keys but said the room was not ready. Would be in a few minutes as it was being cleaned. After 45 minutes it was not so i left and came back in an hour.it was ready. Room was clean but needed maintenance. Sofa worn and stained, hair dryer did not work, fan in bathroom broken and steam from showers had taken its toll on the wallpaper. The back entrance door to the hotel has a place to use room key for access.....it did not work do we had to walk around to main entrance. Hotel seemed understaffed and staff did not seem too happy. Breakfast and pool areas were clean. Maybe upper management is expecting too much and should spend a few days working as ckerks. Housekeepers. Etc. Then they could determibe what is going on.
Lisa, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Teresa, 2-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"LOVED having an abundant supply of clean towels in the pool area!"
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM