My 2 nights were fabulous, apart from the fire alarm going off at 1:15 AM - it’s a wooden structure folk, don’t try to have a sneaky smoke without anyone noticing! No-one wants to be standing in the parking lot in the middle of the night but apparently my experience is not that unusual. However, if your room is the presidential wing you should not have to evacuate. The hotel has a cruise ship vibe in terms of service and luxury. Very enjoyable.
Ruth
2 晚家庭旅遊
10/10
Lovely anniversary stay! Champagne waiting for us in the room. We stayed in presidential wing with a view of mt. washington-wonderful, spacious and comfortable, though we did miss the creaky floors of the old hotel rooms. Staff were great, friendly and accommodating. Such a beautiful place.
Margaret
3 晚旅行
8/10
Upon check-out there was a $48.83 resort service charge which we knew nothing about until then. They said it as because we booked through Expedia. This was a rather unpleasant surprise.
Had this not occurred we would have given this stay an overall 5 star rating.
Linda
1 晚旅行
10/10
Meghan
1 晚旅行
8/10
Stay in the main hotel for charm- the ventilation is not so good and there are no appliances in the room, as it is on the National Historical Registration. Outdoor pool is hard to access. Be sure to go to Stickneys for a meal and do the complimentary guided hotel tour!
真實旅客
2 晚旅行
10/10
Our room was excellent, food was perfect. We especially enjoyed our lunch at Stickney’s. Our room was very comfortable, the facility is well maintained and the building is very impressive with lovely views.
Paula
1 晚旅行
10/10
真實旅客
4 晚旅行
2/10
Beautiful amenities, lobby and restaurant. Very out dated rooms. Our room was missing a tile from the bathroom ceiling/the actual shower had rust on top/both sofas were stained and dirty/had to kill multiple spiders. Left a message with the manager and they did not even bother contacting me back.
真實旅客
1 晚好友同遊
10/10
Alan
2 晚旅行
10/10
Shanna
2 晚旅行
10/10
真實旅客
2 晚旅行
4/10
We checked in on a Friday and checked out on Sunday. Just a weekend trip for our wedding anniversary. We stayed in room 101 (Corner Vista).
When we arrived at the room there was still garbage next to our door from the previous guests. When we entered the door, it was stuck and had the shove it open. Obviously old. You could see the scrape marks on the door plate where it was rubbing. Been this way for awhile by the looks. The room was clean however the pillows on the day couch were badly worn and had feathers occasionally coming out of them. The first night we tried to turn on the fireplace but it didn't work. Called front desk and let them know about the garbage and they said they would send someone right up. They didn't show up until the next day when I called the second time. Called front desk about the fireplace. They sent someone right away. Thenice man was there for about 30 minutes and couldn't get it working. So no romantic fire for our anniversary. Room service is very limited and very expensive. There are no prices on the online menu and our first choices from the list were no longer available. Online menu was not updated apparently. So we ordered our second choices instead. That door was cooked to perfection and delicious however was shocked to have a $250.00 bill for 2 entree's, 2 desserts, and 2 cans of soda.
There was a $200 dollar non refundable pet cleaning fee for our dog to.stay with us, however their pet policy forbids the pets to be anywhere but the room
John
2 晚旅行
10/10
Nadine
2 晚旅行
10/10
charles
1 晚家庭旅遊
10/10
I love this historic hotel. It is so special. Get the hotel morning tour by Ed Elsworth, it's super interesting! Keep in mind it was built in 1902 and some parts need some upkeep. Spa is delightful and the view of the mountain is spectacular.
Michelle
2 晚好友同遊
10/10
This is an amazing place in all ways, the staff were super helpful. I had my 7 year old grandson for 1 night & they treated him really well. We used both indoor & outdoor pools & I used the fitness center also, well maintained and very clean.
John
2 晚旅行
10/10
Great stay, will definitely be back.
Matthew
1 晚家庭旅遊
8/10
Sahin
3 晚旅行
10/10
Lily
1 晚旅行
10/10
John
1 晚旅行
10/10
The hotel was perfect. The staff was amazing and very responsive to any needs. The 1902 restraints was one of the best meals we have ever eaten.
TARA
1 晚浪漫之旅
8/10
The hotel was great but the pricing was not clear. I booked a $301 room and then got hit with a parking a "resort fee" charge both totaling $85. That was steep.