The staff was friendly, but our overall experience was just “okay.” We arrived after check in time and still needed to wait for a room to be ready. However, the room was freshly cleaned and looked good when we went in.
My kids were really looking forward to swimming, but the pool was out of service as soon as we checked in. When we came back after dinner, it was operational, but closed at 8- much earlier than most hotels.
The pool was also out of service first thing in the morning. We understand that this happens occasionally, but it was very disappointing.