This hotel is clearly going down hill. The pools are not open and does not look like they will ever be. The hotel is run down especially the outside and courtyard area. It is also a motel which feels unsafe in a not great neighborhood.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 19 日
Great place to stay in Cortez
Exceptional staff..very friendly. This is a nice hotel and they are working hard to keep it up and improve it.
Tim
Tim,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 17 日
Don’t do it
Would never make this mistake again. Had two nights booked, moved elsewhere for the second night knowing I would never be refunded. Unsafe. Dirty. Shabby. Loud. Left at 5 am after doors slammed around me all night, people passed out on the grass outside the lobby.
Marianne
Marianne,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Stepheena
Stepheena,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 9 日
Lynnell
Lynnell,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 8 日
Stay Far Away
The place was an absolute dump! WiFi didn’t work, pools were down, grounds gross. The room was clean is best we could say. We had to pick here for the town and to get the size room we needed but awful!
Rebecca
Rebecca,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 4 日
decu par le reservation hotelcom pas piscine
j ai fais confiance a hotel com sejour au us j ai priviligie les hotel avec piscine pourquoi n etie vous pas informe j aurai choisi un autre lieu tres decu de votre prestation
josette
josette,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 3 日
It was a decent room and bed was comfortable
Elzie
Elzie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 1 日
Thomas
Thomas,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 24 日
3 nights i
The pool and spa were being rehabilitated and not available. If we knew we would’ve booked elsewhere. Signs of wear/tear - cracked sink, scratched floors, squeaky shower, brown lawn, featured fountain not working. Service was helpful and breakfast was good.
Ray
Ray,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 24 日
Property thumbs down; manager thumbs up
When we arrived, we learned that the pool (featured in the Hotels.com description) was closed due to an ongoing maintenance problem. We went to our room and discovered the floors had not been vacuumed and the bedding was not fresh--pubic hairs on the sheets. A large mirror was cracked in several places--a safety hazard. We complained to the manager and she admitted that there were serious issues with housekeeping. She offered a full refund if we wanted to find other lodging. By this time it was late and we didn't expect we'd be able to find anything. She, however, went above and beyond and called the manager at a competitor hotel to see if she could accommodate us. We were not expecting that! The property gets a rating of 1; the manager deserves a 10+ and a better facility to manage.
Nancy Kathleen
Nancy Kathleen,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 19 日
Minuses: Member of housekeeping staff unexpectedly opened door unannounced and without knocking, and leftover food container was found in mini fridge.
Pluses: Front desk manager was extremely understanding and apologetic, and was helpful in finding us another hotel to go to.
Karin
Karin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Misty who checked us in was very friendly and had excellent customer service.
Carrie
Carrie,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 14 日
Alejandro
Alejandro,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 14 日
Hilary
Hilary,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 13 日
Carissa
Carissa,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 13 日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 10 日
This hotel was nice. The room was the perfect size for my family. Breakfast was good. We stayed for 3 nights and I could tell the staff cleaned my room daily and provided fresh towels.