See all properties

The Highlander Hotel, an Ascend Collection Hotel

4.0 star property
Family-friendly hotel in Iowa City with indoor pool and restaurant

Choose dates to view prices

Photo gallery for The Highlander Hotel, an Ascend Collection Hotel

Hypo-allergenic bedding, pillowtop beds, individually decorated, desk
Hypo-allergenic bedding, pillowtop beds, individually decorated, desk
Lobby
Indoor pool, sun loungers
Hypo-allergenic bedding, pillowtop beds, individually decorated, desk
Nestled near the University of Iowa, The Highlander Hotel offers a refreshing retreat with its indoor pool and sun loungers. Unwind at the spa tub or grab a bite to eat at The Highlander Supper Club, where brunch and happy hour are just as popular as breakfast.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Non-smoking
  • Bar
  • 24/7 front desk

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • 24-hour fitness center
  • Hot tub
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Conference center
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Bathtub or shower
The current price is NT$4,268
NT$4,781 total
includes taxes & fees
Sep 8 - Sep 9

Room options

Check availability for these dates

Tonight

Sep 4 - Sep 5
Check availability for tonight Sep 4 - Sep 5

Tomorrow

Sep 5 - Sep 6
Check availability for tomorrow Sep 5 - Sep 6
Available filters for rooms
Showing 17 of 17 rooms

View all photos for Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Suite, Multiple Beds, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Poolside

Standard Room, 2 Queen Beds, Non Smoking, Poolside | Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Standard Room, 2 Queen Beds, Non Smoking, Poolside

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Suite, Multiple Beds, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Room, 2 Queen Beds, Roll-in Shower, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pool View)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pool View) | Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pool View)

8.4 out of 10
Very good
(7 reviews)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Poolside

Standard Room, 1 King Bed, Non Smoking, Poolside | Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Standard Room, 1 King Bed, Non Smoking, Poolside

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Courtyard View)

Standard Room, 2 Queen Beds, Non Smoking, Patio (Courtyard View) | Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Standard Room, 2 Queen Beds, Non Smoking, Patio (Courtyard View)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony | Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Standard Room, 1 King Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Balcony (Pool View)

Suite, Multiple Beds, Non Smoking, Balcony (Pool View) | Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Suite, Multiple Beds, Non Smoking, Balcony (Pool View)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking (Patio, Courtyard View)

Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Room, 1 King Bed, Roll-in Shower, Non Smoking (Patio, Courtyard View)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Room, 1 King Bed, Roll-in Shower, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower, Non Smoking

Room, 2 Queen Beds, Roll-in Shower, Non Smoking | Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Room, 2 Queen Beds, Roll-in Shower, Non Smoking

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Standard Room, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (Courtyard View)

Hypo-allergenic bedding, pillowtop beds, individually decorated, desk

Standard Room, 1 King Bed, Non Smoking, Patio (Courtyard View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2020
Pillowtop bed
Rainfall showerhead
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Place Iowa City Downtown

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
9.2 out of 10, Wonderful, 1,186 reviews
The price is NT$2,733
NT$3,104 total
includes taxes & fees
Sep 11 - Sep 12
Hyatt Place Iowa City Downtown
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
2525 Highlander Place, Iowa City, IA, 52245

What's nearby

  • University of Iowa - 6 min drive - 5.2 km
  • The Englert Theater - 7 min drive - 5.5 km
  • University of Iowa Hospital and Clinics - 8 min drive - 6.6 km
  • Kinnick Stadium - 9 min drive - 7.6 km
  • Carver-Hawkeye Arena - 9 min drive - 7.7 km

Getting around

  • Eastern Iowa Airport (CID) - 27 min drive

Restaurants

  • ‪A & A Pagliai's Pizza - ‬7 min drive
  • ‪Kindred Coffee - ‬6 min drive
  • ‪Wildwood Smokehouse & Saloon - ‬6 min drive
  • ‪Dairy Queen - ‬7 min drive
  • ‪Scooter’s Coffee - ‬2 min drive

About this property

The Highlander Hotel, an Ascend Collection Hotel

The Highlander Hotel, an Ascend Collection Hotel puts you within a 15-minute drive of University of Iowa and University of Iowa Hospital and Clinics. Guests can take a dip in the indoor pool or grab a bite to eat at Supper Club, which serves lunch and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers love the pool and helpful staff.

At a glance

DONE

Hotel size

    • 97 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 4 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
    • Off-leash area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast on weekday mornings
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Shared microwave
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's games
  • Children's books

What to do

  • Pool table
  • Table tennis

Working away

  • 3 meeting rooms
  • Coworking spaces
  • Conference center (5651 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1967
  • ATM/banking
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Arcade/game room
  • Hot tub
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Champagne service

More

  • Housekeeping (on request)
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Dining

Supper Club - This restaurant serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Patio Bar - This bar serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Snack Shack - This coffee shop specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of USD 50 (subject to availability)
  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per night

Policies

This property does not have elevators.
This property uses eco-friendly cleaning products.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover

Also known as

Clarion Highlander
Clarion Highlander Iowa City
Clarion Hotel Highlander
Clarion Hotel Highlander Iowa City
Clarion Highlander Hotel And Conference Center Iowa City
Clarion Highlander Hotel Iowa City
The Bohemian
The Highlander Hotel
Clarion Hotel Highlander Conference Center
The Highlander Hotel, Ascend Hotel Collection Hotel
The Highlander Hotel, Ascend Hotel Collection Iowa City
The Highlander Hotel, Ascend Hotel Collection Hotel Iowa City

Frequently asked questions

Does The Highlander Hotel, an Ascend Collection Hotel offer free cancellation for a full refund?

Yes, The Highlander Hotel, an Ascend Collection Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Highlander Hotel, an Ascend Collection Hotel?

Yes, there's an indoor pool.

Are pets allowed at The Highlander Hotel, an Ascend Collection Hotel?

Yes, cats and dogs are welcome. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees. Dog exercise areas are available.

Is parking offered on site at The Highlander Hotel, an Ascend Collection Hotel?

Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at The Highlander Hotel, an Ascend Collection Hotel?

You can check in starting at 3:00 PM. There's a charge of USD 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at The Highlander Hotel, an Ascend Collection Hotel and nearby?

The Highlander Hotel, an Ascend Collection Hotel has 2 bars, an indoor pool, and a 24-hour fitness center, as well as a hot tub and an arcade.

Are there restaurants at or near The Highlander Hotel, an Ascend Collection Hotel?

Yes, Supper Club offers American cuisine.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Highlander Hotel, an Ascend Collection Hotel Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Hot Tub
Children
Food
Bed
Family friendly
Ambience
Amenities

What guests liked

  • The property's breakfast was consistently praised as delicious, with many reviewers highlighting the quality and variety of the food. (20 reviews)
  • Plenty of parking was available and easily accessible. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Nice stay very friendly staff great pool area.
Katie, 2-night trip

10/10 Exceptional

Great stay.

Great stay, pool, food, arcade, and service best I’ve had.
Jason, 3-night trip

10/10 Exceptional

This is a hidden gem, its vibe is something that you have to experience. The staff is amazing the pool hot tub perfect the food in restaurant was first class. Will definitely be back
Aaron, 1-night trip

8/10 Very good

Great for families

Highlander is a really cool hotel. I was traveling with my 17 years old son and we enjoyed the stay. It seems like a perfect place for families with young children. Breakfast could have been better, but overall nice experience and good value.
John, 1-night trip

10/10 Exceptional

I’m totally coming back

A very clean and unique hotel. The staff was friendly and accommodating and the rooms were neat and extremely comfortable!
Samantha, 2-night trip

10/10 Exceptional

Fun vibe. Comfortable beds. Large Rooms.

Great pool and hot tub. Nice on-site bar and arcade room. Friendly service. Historic hotel with a fun vibe. Rooms are larger with comfortable beds. Comfortable lobby with fun velvet chairs. Not your average hotel.
Helen, 1-night trip

8/10 Very good

Nice place. Did not have coffee pot in room
Cheryl, 1-night trip

10/10 Exceptional

Bougie, Art Deco with a Hippy Flair

Stumbled on this hotel after my kiddos begged for a nicer room. We were amazed by the decor and I was happy with the price. From the old school soda shop, arcade, amazing indoor/outdoor pool, restaurant... it will not disappoint!
Amanda, 1-night trip

6/10 Good

Meh

Pictures must be feom when they first remodeled...mold around bath drain, bathroom tile floor was beat-up, pool has seen better days, pool ceiling falling apart, snack shop was never open. It was nice that it was dog friendly but other than that stay closer to campus so you have dining/walking options.
Sherry, 1-night trip

10/10 Exceptional

Would recommend and go back!
Meggie, 1-night trip

10/10 Exceptional

Fun pool, unique property, friendly staff. We enjoyed our stay very much.
Hilary, 1-night trip

10/10 Exceptional

Convenient location. Comfortable.
Jane, 1-night trip

10/10 Exceptional

The only place we will stay in Iowa City.

We loved this hotel. Not just another cookie cutter hotel. It is fun yet still fancy. Has an old school flair but also all the technology we have come to depend on. One of the best hotel pools I have ever seen. It definitely delivered more than I was expecting for the price. Yes we will stay here again.
2 queen room
On site aracde by the resturant
Jeremiah, 2-night trip

10/10 Exceptional

Great place. Not a typical motel. Great pool, great place for kids.
Steven, 2-night trip

10/10 Exceptional

Rooms are clean and comfortable. Staff were super helpful and friendly.
Thomas, 1-night trip

10/10 Exceptional

Very comfortable. Was happy that the room was not carpeted — better for allergies.
Kathy, 1-night trip

10/10 Exceptional

It was a amazing stay. Everything was great especially hot tub and pool. Staff are friendly and helpful. Thank you! Highly recommended.
Ayhan, 1-night trip

2/10 Poor

Dirty. Won’t go back

Dirty rooms. Hair in bathroom, toilet was not clean it was disgusting
micaela, 1-night trip

10/10 Exceptional

Excellent experience every time
ROXANNE, 2-night trip

10/10 Exceptional

Amazing hotel

The hotel is really clean and the decor is amazing. It was myself and children and the property was safe and awesome for kids and adults. The pool area is a 10/10 and also has a hot tub. It has a snack area as well and lots of comfortable seating. The restaurant and bar/arcade also a 10/10. Breakfast in the morning was good they even had breakfast pizza!
Stacey, 1-night trip

8/10 Very good

Overall nice and a little dated
Deborah, 1-night trip

8/10 Very good

The place was nice and the room was nice. We went with 2 small children. I wish it was just a little bit more small kid friendly. If you have school age kids the pool and outside areas would be perfect.
Kandice, 1-night trip

6/10 Good

No food buying options available but menus everywh

Arrived at 10pm, no food or drinks available to buy. One person was working, had to wait 5 minutes for anyone to arrive so I could check in. Breakfast is gross, no lunch until 2pm and no alternative food choices anywhere nearby. We were starved when we left.
Jennifer, 1-night trip

6/10 Good

Its ok.

Quiet. Off season may be why but not a complaint. Customer service is scarce. A phone number is on the front desk if you need something. Resturant is supposedly open til 9 or 930 but one night no one was around and chairs on the tables at 7. Place is clean. Pool is large and nice. Hot tub is clean and nice. Brkfst. is ok. Biscuit sandwich, yogurt and instant oatmeal. No microwave or coffe in rooms. Lighting is very very dark. Enjoyed the pool tables and arcade.
2-night trip

10/10 Exceptional

The staff was very attentive.
Sheila, 1-night trip