4/10 Fair
Nov 3, 2024
No heat. Cold room.
We arrived and it was about 9 pm. The front desk person was on their phone and appeared less then enthusiastic about us arriving and him needing to help us. The room was very cold and it was very cold outside. We turned on the heat and instead it blew freezing cold air no matter what setting. But was too tired to try and get a new room. In the morning a new desk agent was there.. also on their phone and seemed annoyed i was talking to them. I let them know the room was freezing and they need to check the heater. And also the toilet barely flushes at all. He just said ok and didnt seem to care at all. So it was a cheaper room but i will pick a different hotel next time we pass through wyoming.
Stephanie
Stephanie, 1-night family trip
Verified Hotels.com guest review