Check in was fine and the receptionist was very friendly. The room was dated and not clean and had long black hairs in the bathroom. TV only had 4 channels. Breakfast advertised at 6am and signs up saying 6 which would’ve been perfect since I had to leave at 630 for a 7am commitment. Upon arrival at 6 me and others learned that breakfast was actually at 630 so I got to spend 30 dollars down the street on breakfast :( On our first morning there I also went to the front desk to request more towels and asked that our room not be cleaned (my wife gave it a deep clean upon arrival and I didn’t want strangers in my room) and was told not to worry they only clean every 3 days anyway. After a day out we came back to find that someone had been in the room despite my request. I went to the front desk again to report the issue and ask about the tv and the same lady that checked me in a day prior was there and had the tv fixed immediately and was again nice. Made it to breakfast on our second morning and it was an absolute disaster. Filthy tables, no food, hotel completely unprepared for breakfast so , you guessed it, got to spend another 30 bucks down the street to eat breakfast. Checked out and requested a receipt and the reception lady was awful and rude and told me I’d get one by email which I never received. Bottom line aside from the one afternoon/evening reception lady the others especially morning staff were condescending, rude and inept. Stay elsewhere if you can.
Andrew
Andrew,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月27日
Great hotel
We had a great time staying at the hotel. The room facilities were great.
Luis
Luis,5 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月26日
Por lo general todo muy bien, deberían variar el desayuno con más opciones.
Celinda
Celinda,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月24日
FERNANDO
FERNANDO,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月23日
Will
Will,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月23日
MARCELO
MARCELO,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月23日
Todo muy bieb
PABLO
PABLO,4 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月22日
Ramón
Ramón,6 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月22日
Terrible
Terrible! Was super dirty even after they cleaned. The carpet was stained and when we came to the room the bathroom was dirty and stained. The hotel is really old and not taken care of kinda scary. There was so many animals in our room such as cockroachs and lizards. None of the amenities that they promise do they actually have, the shuttle was basically non existetant.
svetlana
svetlana,5 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年2月18日
Front desk people are the worse!
They couldn’t find my registration after dealing with them for a while Nancy at the front desk found it and gave us the wrong information about the rooftop pool.
She assured us that we will make a payment of $25 pp and be able to enjoy the pool so we decided to do it on Saturday for my girlfriend bday, the room was dusty and needed of some updates, breakfast was not a “continental breakfast” but despite of all of that we were excited about enjoying the rooftop but when we went to make the payment on Saturday, Bertha Ann another front desk person very disrespectful told us that her “manager” were wrong and that the rooftop it is only for elite guests, and that the best that we can do is to go ahead and enjoy our day because there is nothing that she can do because guests from north tower can’t enjoy the pool of the south tower! She claimed that she works on hospitality while obviously has not idea what hospitality means!
Brian
Brian,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
jasmyn
jasmyn,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年2月9日
Dissatisfied
First of all they closed the pool down at 7:00pm. We are in Florida. Then they told us to come back in the morning at 7:00am and it was closed for cleaning. The breakfast was horrible. I do not recommend this hotel!
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月8日
Good comfortable hotel, well priced and located.
Hotel is we’ll located on I-Drive. The staff are really friendly and helpful nothing was any bother for them. The lobby and breakfast area very clean and well kept. Rooms are basic but for the cost they are good value for money. The room could be better maintained we had a lot of hairs in the bathroom etc and key card needed resetting daily which was slightly inconvenient. beyond this the rooms were comfortable and right for what we needed. Would be better if hotel had wash room facilities for departing guests. We would use this hotel again. Thanks for making us welcome
Adam
Adam,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月5日
Oliver
Oliver,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月3日
Hildinei
Hildinei,7 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年2月3日
Never Again
We froze. Air was seeping through the front door. Instead o fixing issue or giving us a new room their solution was to bring us a space heater