We checked in late Friday. The attendant did not know how to post the hotel.com pmt that I made a few weeks earlier. He had me run my credit card 2x. So I paid a total of 3 times. We were assigned a room with a soaked floor from a leaking ac. It had mold on the curtains. I asked for a new room. The attendant did not know how to issue a key to get us into a new room. The next morning we were assigned a new room. 1 credit was issued. Today 7 days later I am still trying to get credit for the remaining double charge. I have asked in person, called 3-4 times and emailed 2 x. I have been kind and patient. It grieves me to post theses photos and share this review. Note: The cleaning people and breakfast lady were kind during our stay and the 2nd room was cleaner.
Sherry
Sherry,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 5 日
Taylor
Taylor,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 1 日
michelle
michelle,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 22 日
Disappointed in this trip
Im extremely disappointed in this trip. The hotel had a moldy/musty smell. Then half way through the night we were awakened by itching. The beds are full of bedbugs. Truly sad. We actually caught 2 & left on the desk so the cleaning people could see them
Jesus
Jesus,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Cindy
Cindy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
The best the owner an the staff treated me an my family like their family the absolute greatest people ever. Just want them to know my family loves you guys..God bless you all
Cindy
Cindy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
The best place the owner an staff r the best people
James
James,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
It was great people so nice would recommend to all
Cindy
Cindy,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 27 日
We have stay at many of these hotels and always had positive experiences until this one. Not well cleaned or well maintained. Most staff was not very friendly. Breakfast was pitiful and the hotel across the parking lot was very sketchy.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 20 日
Best hotel stay yet
Hot breakfast, indoor pool, huge tv where i could read captions from the bed(hearing impaired). Little pricy but worth it!!
debra
debra,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 20 日
Robyn
Robyn,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
Good stay
Our stay was good. The only concern was the apparant lack of care to the property itself. There was trash around the entrance and parking area that was there for the length of our stay. Tables outside for guests had cigarette butts and ashes in the non smoking areas and were not cleaned off. Observed no one at the front desk for extended lenghths of time. The room was fine and housekeeping very responsive. Clean up the outside- bad first impression.
Ann
Ann,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 10 日
Renee
Renee,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 6 日
Great value great stay
Check in was quick and easy, the hotel was in good condition, clean and well maintained. I would stay there again.
Worner
Worner,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
Phillip
Phillip,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
I love the hotel and area 😍 Happy Place 😍
Coralisse
Coralisse,4 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 22 日
linda
linda,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 21 日
Katherine
Katherine,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 19 日
Our room had a severe musky odor. I found mold on the bathroom wall and below the sink. Throughout our stay I found TWO cockroaches and one beatle. There is hardly ever anyone at the front desk but I received a text message asking how my stay is and if we needed anything, I explained my concern and did not receive a response. The indoor pool is a great idea but there are only 3 chairs and I needed to sit on the floor while the kids were in the pool. We left one day earlier than we planned and i’ve attempted to obtain a credit or refund and was denied. Very disappointed.
Elena
Elena,2 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 18 日
The rooms were very clean, trash under the sink. Pillows and blankets were not comfortable at all. 1 package of coffee and one of tea when there were 3 adults staying in the room. Something spilled at the entry way by house skeeping and was left sticky on the floor. Not enough towels for all of us.
Cristobal
Cristobal,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 18 日
Room was not cleaned properly. Carpet from entrance was sopping wet. Pool and pool area windows were dirty. Staff stated breakfast would be served by 6pm but it wasn’t served until 830am. Needed extra blankets and front rest rep said he was new and didn’t know where the extras were kept, did nothing to assist. If you have a marine graduation to attend it is about 15/20 mins away from the base. There’s definitely better hotels in the area. I don’t recommend.