When we checked in, we found out that our King Room with Spa was overbooked. Luckily, they upgraded us to a 3-bedroom suite in the Paradise Building, which included a Whirlpool in the Master bedroom. The room itself was incredible, beyond what we expected! However, we specifically booked The Breakers for the Whirlpool Jacuzzi experience, so it was really disappointing to discover that the jets hadn’t been properly cleaned. There were chunks of debris coming out, and it took me almost two hours to thoroughly clean the tub and jets before feeling comfortable enough to use it. I did reach out to ‘Ivy’ and shared photos, and while she offered to send housekeeping, I had already taken care of it by then. Just a heads up, during rain or busy times, the elevator and lobby floors can get really wet from swimmers. Overall though, we did enjoy our stay and will be back!