The staff were very friendly. The room was not well kept. Sheets were clean but peeling ceiling in the bathroom and no hot water in the shower. Used wash cloths were hanging on the shower curtain rod.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Another Pleasant Stay
Visit area several times a year, always stay here. Nice seeing General Manager Sha’ron and Staff. Welcome new employee Chris
curtis
curtis,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
albert
albert,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
I was just looking for somewhere clean and safe to sleep while in Callao for pool tournament. The reviews for this place are not good but some of my team have stayed here without problem so I thought I would give it a try. I glad I did! The lady (Pat) at the front counter was very friendly. The hotel is older and could use some updating, but the room was clean. The hotel was quiet. I didn't have any problems with any of the things mentioned in the other reviews. Give them a shot!
Jessica
Jessica,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年10月22日
Devon
Devon,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月13日
Comfortable but needs upgrades
Breakfast could be improved. There wasn't any coffee available and no hot food. The shower made a high pitch shriek at times and a stream of water was coming out of the top of the shower head. The room door was hard to open and close. The staff was friendly and we slept well.
Cathy
Cathy,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月13日
Needs maintenance
The staff was great and it was very clean. There just needs to be a handful of maintenance things addressed. The shower is very loud and first thing in the morning that’s not great lol. The light flickered a lot in the bathroom, gasket on the mini fridge was torn so the freezer was over frosted, the room keys were hard to get to work, and the bathroom door didn’t shut all the way unless you put all your force in it. Other than that it was an average stay.
Jennifer
Jennifer,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月10日
Never Again
Hallway needed to be vacuumed. No coffee in the breakfast room, waffle batter nearly empty.
Patricia
Patricia,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月23日
The staff was very friendly the room was nice. The only down fall was that the coffee machine wasn't working.
Karen
Karen,2 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年9月20日
Dead bugs in the bathroom. The soft water made the tub very slippery. The place needs a renovation. It's my second stay at a "Quality" property and my last.
Richard
Richard,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月19日
Very poorly kept. Whole hotel stinks really bad.
Conn
Conn,1 晚商務旅行
Orbitz 真實旅客評語
4/10 一般般
2024年9月11日
The room that I was given smelled so badly that I immediately asked for another room and was told that there were none available (at 5 in the afternoon). Instead, I was given a can of air freshener to use and had to use a face mask in order to stay in the room.
There was no working coffee machine in the lobby or with the breakfast provided in the morning.
Very disappointed.
Denise
Denise,1 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月6日
Paid extra to check in a hour early, i paid cash for the extra hour also charged my card as well took a week to get it refunded. Room 111....the bathroom door gets stuck on the floor you have to kick it to open and close,the exhaust fan does not work in there either. The side entry doors do not work so your stuck dragging all you stuff thru the lobby. My room had no darkining curtain only the backing the post were sitting on the shelf so you couldnt get the sun out of your room. The bedframe sounded like a piece of metal was stretching every time you made a slight move and the bed itself is very unconfortable. Ill travel from Tappahanock area from now on,will never stay at that location
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月6日
Tracy
Tracy,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月1日
I have pictures of the first room, dirty beds. Hair found everywhere terrible experience
Frank
Frank,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月27日
The staff was excellent. However, my room was not in the best condition. The microwave and refrigerator did not operate because the electrical outlet they were connected to was not working. In the bathroom the electrical outlet alsowas not working and the light switch was loose causing the light to turn off unexpectedly. The coffee maker was small and light enough to move to an area with electricity. The drapery was in need of hooks to close properly. It was not the best two nights spent away from home.
Paulette
Paulette,2 晚好友同遊
Expedia 真實旅客評語
8/10 非常好
2024年8月26日
Upon check in there were 2 people behind the desk neither of which acknowledged us, After a minute or so one of the staff members said "What you need"?
Donna
Donna,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月25日
Nasty
Tracy
Tracy,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月25日
We have been staying at this facility off and on for several years.
Feel some maintenance issues not being addressed in timely manner. Examples: took 3 years for elevator to be repaired, 24 hour coffee service has been out of order for at least 3 weeks (time between our 2 most recent stays)
Karen
Karen,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年8月25日
I have stayed at this facility many times — the staff are so welcoming but the facility has nothing — no pool for years- no workout facilities- no coffee in the little kitchen area , sinks that do not drain — the only reason I keep coming back is — it is the only facility in Warsaw and the folks who work there are so nice.
I wish that the management would pay attention to this once nice property.
Johanna
Johanna,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月25日
I went to check in and they did not have a key card that would work for the door. They had to use their master key to let me in which left me with no way to leave my room.
Martin
Martin,3 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2024年8月16日
The room wasn’t secure. The locks weren’t on the door so it was impossible to secure from the inside.
No shower curtain.
Dirty towels.
No employees were on site from 2300-0700. No breakfast. No coffee.
The in room coffee maker wasn’t operational.
The exterior doors were locked with no card key access, so if you went outside you had to stay there until someone opened the door.