I booked this hotel for it's indoor pool since my kids enjoy swimming while away. They were devastated to see the pool blockade in place with a note saying, "Closed for maintenance." We checked with hotel staff to see if it was just temporary for cleaning and such, but turns out it has been closed and will be closed for some time due to roof leaks. I have encountered this at other hotels and am always informed when booking but not this hotel. No mention whatsoever. We were told by staff to tell them at checkout. I wish that was the only issue. We walked into our room and discovered the tiled floor in the entryway was so sticky our shoes were making loud audible suction noises. At first I thought it was something spilled but it was also in the bathroom. I took a hot washcloth to see what it was and discovered it was soap. Whoever washed the floors used so much soap that it left a thick residue making the floor sticky. It took me almost 30 minutes of washing it with hot water and a washcloth over and over to remove the soap. If any of us got out of the shower and hit that floor with wet feet, it would have been dangerous. The cherry on the top of this stay was finding a long blue hair in the sheets. None of my family members have long blue hair. I informed the checkout staff of all of this when leaving and she was of no help. She couldn't care less.
Mark
Mark,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月23日
Good amenities for the price
Pros: Staff, Value, Condition, Decent Breakfast
Cons: Bed Comfort, Noise Factor (ability to hear other from outside or through walls)
Joseph
Joseph,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月16日
Rena
Rena,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月13日
Barbara
Barbara,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月8日
The stay wasn’t bad just upset that the pool was out of order
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月8日
Dayquam
Dayquam,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月5日
Dayquam
Dayquam,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月30日
Cora
Cora,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月20日
Julie
Julie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
Jean
Jean,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Juana
Juana,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
Mark
Mark,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Great locational
The hotel was wonderful. Great location for our trip. The breakfast was delicious. I appreciated that coffee was available 24/7, in the lobby. The beds were comfortable, but the pillows not so much ( for my preference). Would stay here again .
Kimberly
Kimberly,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月30日
Mark
Mark,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Very nice stay
Easy check in with a very polite woman! She was very accommodating and helpful.
sandra
sandra,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Will return no hesitation
My experience was wonderful and the staff would go out of there way to make sure every need was met.
Vilma
Vilma,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Sandra
Sandra,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月3日
Clean, convenient & comfortable
My wife & i enjoyed staying at this location very much. Good parking, convenient location, good price. The room was very clean, recently updated & modern. Good hot shower & nice amenities in the bathroom. The only drawback was the bed was a little uncomfortable.