Breakfast was good with offerings of eggs, waffles, fruit
Tammy
2 晚家庭旅遊
4/10
Pro: because we were just needing a bed to sleep in this was fine. It was relatively cheap. The hotel staff was responsive to the problems, so that is a positive. The treadmill in the workout room worked and was nice.
Con: no coffee pots in rooms (this is the first and only hotel that I have ever heard of that doesn’t have a coffee pot in the rooms). The coffee was completely out downstairs and they only have one carafe (also a first at a hotel). Con: pool was pretty cold, hot tub very hot, very odd path to take to get to pool and hot tub. The doors on rooms are very loud. The breakfast was completely out of food at 6:55. Breakfast runs from 6:30-9:30. I went to front desk and They did get some food put out within 10 mins so that was good.
Overall: this hotel is old, run down, needs updated. Our room had a vintage 1980s alarm clock. Lol. We will not stay again and probably would never stay at a baymont. It was just for a night to sleep but I have paid less for a hotel room and had way better service and experiences than here. If you just need a bed then I guess go for it. If you want more than that - steer clear.
Loretta
1 晚旅行
10/10
This was not our first trip to Springfield, Missouri, but our first stay at the Baymont by Wyndham hotel. The service was absolutely amazing from the time we checked in until the time we checked out. The experience was perfect!
Terri
2 晚家庭旅遊
6/10
We checked in late at night and the man at the front desk was fairly clueless and had me charged twice for my room. Luckily the lady that came in the morning was much more knowledgeable and redeemed that. The place was old but clean. Can't complain about much else.
Samantha
1 晚家庭旅遊
4/10
We prepaid our room prior to our trip. When we arrived, we were confronted by the clerk with a mandatory $150 deposit because we "prepaid with a third party."
None of the acknowledgements, conformations, communications from the hotel prepared us for this requirement. We had some unexpected expenses and so cash flow was minimal. I was not prepared. I was very upset. Neither of the desk clerks cared about anything but me providing the $150 deposit. It was too late for us to find elsewhere to stay. The clerks looked at me in an unconcerned and blank stare.
The room was okay, except for the corner wall trim... nails snagged and tore clothing. The trim was partially off on the entry to the bathroom; the trim on the left corner entering the room had most of its nails protruding and snagging our clothes
I spoke with another family and they were also hit with the additional deposit and no warning
No coffee pot in the room
No towels in the pool area
Neither of the two clerks told us that we needed to ask for pool towels or coffee pot. All our previous trips at other hotels had this as complimentary ...
When I said something, they replied that I had to ask for towels at the front desk. This should have been part of the initial checking in procedures.
- the luggage carrier was also falling apart
RUDE RUDE people
De-an
1 晚家庭旅遊
10/10
Rrrr
Chris
1 晚旅行
10/10
We liked the friendliness of staff. The location is close to restaurants and shopping. It had ample parking and easy to locate.
The breakfast was good with gluten free options. There was an attendant who kept the breakfast stocked.
Michael
2 晚家庭旅遊
8/10
We enjoyed our visit at Baymont. The indoor pool and good reviews are why I chose this hotel. My daughter loves to swim. The room was very clean. The walls do seem thin because I could hear other people talking. My main complaint is the beds! Ugh those were not new like one review stated. The bed sagged in the middle so it wasn’t very comfortable. I’m used to my fancy Nectar bed at home.
Shannon
2 晚家庭旅遊
6/10
We had great service from everyone we spoke with but the rooms were musty and there was a smell in our hallway and the room. The pool was nice and the breakfast was decent
Trinity
2 晚家庭旅遊
8/10
It was a clean room, nice bed and within walking distance to some good restaurants
Jacque
1 晚旅行
6/10
The TV was not working in my room and when I called to let the front desk know they blamed it on weather. I called again in the morning and they sent someone up who fixed it quickly - it had nothing to do with the weather.
The hallway was quite messy in the morning, too. Lots of food on the carpet.
However, the room itself was very clean and breakfast was good.
Sharon
1 晚旅行
8/10
It was OK. Good value for the cost.
John
1 晚旅行
8/10
Jacqueline
2 晚家庭旅遊
10/10
5 stars everything was clean and the pillows were nice and the beds felt great.
Rejnita
1 晚家庭旅遊
2/10
Manger was very unfriendly when told bathroom shower and toilet did not drain. The hotel itself was in decent shape.
Charlotte
2 晚家庭旅遊
10/10
Comfortable bed
Marilyn
1 晚家庭旅遊
10/10
Kid friendly, nice staff, clean rooms! We enjoyed our stay very much.
Lacey
2 晚家庭旅遊
10/10
Barbara
1 晚旅行
10/10
真實旅客
3 晚旅行
8/10
We had a good one night stay, the checkin staff was helpful and friendly. Room was clean, one bed squeaked but comfortable enough. Breakfast was good.
Patricia
1 晚旅行
10/10
Wonderful stay as usual. Great service kind staff and reasonable price. Thank you
Kenneth
1 晚家庭旅遊
10/10
Clean smells good staffvis friendly and helpful
Marilyn
1 晚家庭旅遊
6/10
Overall it was an ok stay. Check in was smooth. Our room was as expected, clean and had an fridge and microwave except the toilet was kind of loose and wobbly, the mattress near the window was very worn out soft lumpy with a crater in the middle. Breakfast was average, the first morning the lady working was clearly overwhelmed and the hot things were empty constantly, really could use a second waffle maker too. The pool was the reason we booked before my indoor and it was so cold it may as well have been an outside pool so that wasn’t enjoyable either. Rated an 8+/10 I expected better but it worked for our purposes but it was average at best.